Summary
Overview
Work history
Education
Skills
Additional Information
Languages
Timeline
Generic

Anju -

London,City of London

Summary

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

8
8
years of professional experience
6
6
years of post-secondary education

Work history

Volunteer shop assistant

Amnesty International book shop
London
11.2023 - Current
  • Created eye-catching, stylish merchandise displays, contributing to improved sales revenue growth.
  • Sorted, prepared and categorised donated items per shift, exceeding store targets.
  • Maximised profitability through cost-effective use of shop resources.
  • Prepared outgoing shipments, verifying correct labelling to minimise errors.
  • Searched online listings to compare competitor pricing and availability of niche products.
  • Researched courier and shipping rates to consistently offer most favourable pricing.

Food runner and Waitress

Delaware North (Part Time)
London
09.2023 - Current
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Increased customer loyalty by building and maintaining relationships with regular guests, memorising individual dining needs and preferences to maximise dining experience.


Crew member

McDonald's (part time)
10.2022 - 10.2023
  • Ran orders from kitchen to dining areas.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Maintained clean and sanitary food preparation areas and equipment.
  • Supported store goals by maximising sales opportunities and providing great quality service.
  • Acted as team player by helping colleagues finish their tasks.
  • Attended to customers with friendly and accurate service.

Intern

National Institution of Technical Teachers and Research
Chandigarh, India
06.2016 - 07.2016
  • Showed initiative and willingness to take on new challenges.
  • Collaborated with multidisciplinary teams to deliver projects within formal deadlines.
  • Demonstrated accountability and initiative by proactively identifying and mitigating potential risks.
  • Communicated ideas and information clearly and concisely, both verbally and in writing
  • Answered phones, replied to emails and directed calls to appropriate department.
  • Gathered and registered information on database.

Education

Bachelor's of Arts - Political Science, Sociology, Office Management (Stenography, Computer Science, Organiz. Behaviour)

Panjab University
Chandigarh,India
07.2015 - 05.2018

Diploma of Higher Education - Human Rights and Duties

Panjab University
07.2018 - 05.2019

Masters - Political Science

Panjab University
Chandigarh, India
07.2019 - 08.2021

Master of Arts - International Relations

Brunel University
Uxbridge, Hillingdon
08.2022 -

Skills

  • Good Written and Verbal Communication skills
  • Negotiation and Interpersonal skills
  • Strong organizational and analytical skills
  • Good team building
  • High standard of computer literacy, proficient in all Microsoft Office packages
  • Donation quality assessment
  • Community events support
  • Customer service oriented
  • Political awareness
  • Accounts administration

Additional Information

  • Achievements & Awards , Attended Six-day Workshop skill Development and Nation Building 2016 On the spot PPT making competition 2017 Training in CRM Non-Voice under eSkill's Employability Enhancement Programme in 2018 Active Participate in Robin Hood Army (NGO) in Chandigarh. (2018-2022)
  • Awarded certificates for outstanding volunteerism by prominent local non-governmental organizations, including the Robin Hood Army and Open Eyes Foundation and Chotti si Asha.
  • Acknowledged by PGI Hospital, Chandigarh, for exemplary efforts in fundraising to support underprivileged individuals in accessing essential medical treatments

Languages

English
Fluent
Hindi
Native
Punjabi
Native

Timeline

Volunteer shop assistant

Amnesty International book shop
11.2023 - Current

Food runner and Waitress

Delaware North (Part Time)
09.2023 - Current

Crew member

McDonald's (part time)
10.2022 - 10.2023

Master of Arts - International Relations

Brunel University
08.2022 -

Masters - Political Science

Panjab University
07.2019 - 08.2021

Diploma of Higher Education - Human Rights and Duties

Panjab University
07.2018 - 05.2019

Intern

National Institution of Technical Teachers and Research
06.2016 - 07.2016

Bachelor's of Arts - Political Science, Sociology, Office Management (Stenography, Computer Science, Organiz. Behaviour)

Panjab University
07.2015 - 05.2018

Similar Profiles

Create profile
Anju -