Isaac Gourley
Bangor,Ards and North Down
Summary
Motivated 17-year-old with a strong interest in cycling and mechanics. Currently a student at Bangor Academy, set to serve as Head Boy next year. Selected due to my strong communication, responsibility and teamwork skills. Possesses one year of experience at Pickie Fun Park, effectively managing challenging customer interactions with professionalism. Full flexibility on Mondays, Fridays and Saturdays, during summer holidays and available during daytime hours on Tuesdays, Wednesdays and Thursdays.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work history
Attraction and ride operator
Pickie Family Fun Park
Bangor, Ards and North Down
2024.02 - 2025.05
- Monitored ride operations and followed safety rules at all times.
- Coordinated with staff to keep rides and attractions running smoothly.
- Inspected rides regularly for faults, then effectively communicated with customers, informing them of reasons for delays.
- Maintained high cleanliness standards for ride areas and park facilities.
- Handled guest complaints professionally and calmly, escalating complex issues to managers according to company's policy.
- Provided prompt customer service to support guest satisfaction.
- Used friendly conversation to build positive rapport and encourage return visits.
Education
GCSEs & BTECs -
Bangor Academy And Sixth Form College
Bangor, Ards and North Down 2023.09 - 2025.06
Skills
- Time Management
- Maintenance and Cleanliness
- Health and Safety Regulations
- Efficient Multitasking
- Cash Handling
- Customer Service
- Computer Literate
- Positive Attitude
Timeline
Attraction and ride operator
Pickie Family Fun Park
2024.02 - 2025.05
GCSEs & BTECs -
Bangor Academy And Sixth Form College
2023.09 - 2025.06