SIDDHARTH SANTTHOSH
Aberdeen
Summary
Dedicated and adaptable professional with over 5 years of diverse experience across customer service, logistics administration, retail sales, and hospitality. Proven ability to perform safety operations, manage inventory, support logistics planning, and deliver excellent customer experiences in high-paced environments. Proficient in Microsoft Office tools with strong communication, organizational, and teamwork skills. Adept at handling urgent situations, enhancing productivity, and achieving performance targets.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Ride & Attraction Operator
John Codona's Pleasure Fairs Ltd
Aberdeen, United Kingdom
03.2024 - 05.2025
- Perform meticulous safety checks prior to launching rides.
- Greeted and welcomed guests to the ride.
- Assisted guests with their wristband needs.
- Performed safety checks for ride guests.
- Provided guidance and support for visitor questions related to the park.
- Collaborated with ride staff and technical teams to maintain smooth ride operations.
- Responded to urgent situations by pressing emergency stop button to avoid accidents and injuries.
Administration and Human Resourcing
NAVA SHAKTI VINAYAGA LOGISTICS PVT LTD
Vishakapatnam
01.2021 - 06.2023
- Inventory of import exports
- Separation of Import and export with labour
- Forwarding any pending bills to accounts
- Generated logistics reports for analysis and decision-making
- Led and managed projects to support logistics efforts and plans.
- Improved efficiency and productivity by acquiring new skills.
- Used Microsoft Word and other software tools to create documents and clear communications.
Retail Sales Executive
AVENUE SUPERMARTS Ltd.
Hyderabad
04.2019 - 03.2020
- Assist with stock replenishment, organize product displays, and ensure shelves and displays are neat, attractive, and well-stocked.
- Maintain strong knowledge of all products, promotions, and brand values to confidently assist and educate customers.
- Handle customer queries, complaints, and returns professionally, escalating issues when necessary.
- Help with store opening and closing duties, including tidying, restocking, and securing the store.
- Actively engage with customers to drive sales and meet personal and store targets.
FOOD BEVERAGE TRAINEE
IXORA HOTEL MALAYSIA
08.2017 - 01.2018
- Bar inventory
- Serving
- Taking order
- Picking up the trays cutleries crockeries from floors
- Answer calls and taking down the orders for room service
- Participated in training and seminars to enhance skills and promote growth
- Managed time effectively to meet deadlines.
Education
BBA - TOURISM AND HOSPITALITY MANAGEMENT
J.N.T.U. Dr. YSR NITHM
India 08.2016 - 02.2020
MSc - Tourism and Hospitality Management
Robert Gordon University
01.2024 - 04.2025
Skills
Business management
- Upselling
- Project management
- Financial management
- Food & beverage management
- Team working
- Communication and interpersonal skills
- Decision making
- Customer service skills
- Cultural awareness
- Customer queue management
- Cleaning and sanitising
- Guest and client satisfaction
- Problem-solving
References
References available upon request.
Timeline
Ride & Attraction Operator
John Codona's Pleasure Fairs Ltd
03.2024 - 05.2025
MSc - Tourism and Hospitality Management
Robert Gordon University
01.2024 - 04.2025
Administration and Human Resourcing
NAVA SHAKTI VINAYAGA LOGISTICS PVT LTD
01.2021 - 06.2023
Retail Sales Executive
AVENUE SUPERMARTS Ltd.
04.2019 - 03.2020
FOOD BEVERAGE TRAINEE
IXORA HOTEL MALAYSIA
08.2017 - 01.2018
BBA - TOURISM AND HOSPITALITY MANAGEMENT
J.N.T.U. Dr. YSR NITHM
08.2016 - 02.2020
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