Summary
Overview
Work history
Education
Skills
Skills
Timeline
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Irene Kwena

Kettering,Northamptonshire

Summary

Experienced in providing compassionate care in healthcare settings, focused on patient well-being and support. Capable of enhancing patient comfort and recovery through attentive care and effective communication. Skilled in assisting with daily living activities, maintaining clean and safe environment, and collaborating with medical professionals.

Overview

10
10
years of professional experience

Work history

Health care assistant

NHS Kettering General Hospital
Kettering, Northamptonshire
07.2021 - Current
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Minimised care continuity issues by keeping thorough, accurate records.
  • Safely and securely transported patients using hoists and wheelchairs.
  • Maintained up-to-date patient records to enable care continuity between support providers.
  • Kept patient environments clean and neat following optimum hygiene standards.
  • Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records.
  • Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
  • Assisted in patient care, improved comfort and well-being.
  • Positioned, lifted and transported patients with limited mobility.
  • Supported service user engagement in socialisation activities, promoting independence and positive wellbeing.
  • Provided attentive first-hand care, comfort and safety to patients.
  • Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
  • Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.

Senior health care assistant

WESTHILLPARK CARE HOME
Kettering, Northamptonshire
11.2019 - 07.2021
  • Supported meal times; ensured adequate nutrition intake.
  • Upheld dignity and respect whilst delivering personal care.
  • Improved patient comfort by providing comprehensive personal care.
  • Strengthened team efficiency with clear, timely communication.
  • Managed patient documentation for improved record keeping.
  • Complied with regulations and policies; upheld high standard of care.
  • Maintained strict confidentiality with sensitive patient information.
  • Assisted patients to improve mobility and independence.
  • Liaised with multi-disciplinary teams for coordinated care approach.
  • Ensured hygiene standards, reducing infection risks.
  • Worked with compassion and empathy, prioritising wellbeing and dignity for optimal patient comfort.
  • Monitored vital signs for accurate health record
  • Administered medication for effective pain management.

Senior health care assistant

Elm bank care home
Kettering, Northamptonshire
03.2017 - 11.2019
  • Administered medication for effective pain management.
  • Managed patient documentation for improved record keeping.
  • Facilitated recreational activities enriching patient experience.
  • Maintained strict confidentiality with sensitive patient information.
  • Upheld dignity and respect whilst delivering personal care.
  • Maintained secure patient environments, enforcing safe systems and practices in line with safeguarding requirements.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Minimised care continuity issues by keeping thorough, accurate records.
  • Worked professionally with caregiving teams and hospital departments to maintain continuity of care.

Senior health care assistant

Midway nursing and care home
Andover, Hampshire
11.2015 - 03.2017
  • Updated families regularly on patient progress and treatment plan changes.
  • Kept patient environments clean and neat following optimum hygiene standards.
  • Maintained hygiene standards, cleaning and clearing patient rooms.
  • Provided high-quality person-centred support.
  • working as trained
  • assistant residents with all aspects of daily life

Education

Level3Diploma in Health and social care - Health

Value cars group
Salisbury, Wiltshire
05/2013 - 09/2015

Skills

  • Resilience and patience
  • Organised
  • Risk Assessment
  • Positive attitude
  • Authoritative demeanour
  • Cultural sensitivity
  • Critical observation
  • Physical Fitness
  • Duty of care compliance
  • Incident reporting

Skills

Caring nature

Hard working G

Good listening skills

Desire to work with people ages and from different backgrounds.

Able to work as part of the team.

willing to learn.

Timeline

Health care assistant

NHS Kettering General Hospital
07.2021 - Current

Senior health care assistant

WESTHILLPARK CARE HOME
11.2019 - 07.2021

Senior health care assistant

Elm bank care home
03.2017 - 11.2019

Senior health care assistant

Midway nursing and care home
11.2015 - 03.2017

Level3Diploma in Health and social care - Health

Value cars group
05/2013 - 09/2015

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Irene Kwena