Rebecca Hill
Wakefield,W.Yorkshire
Summary
Resilient student seeking opportunity in mental health nursing role to build clinical experience. Calm and adaptable under pressure to meet individual needs and maintain standards. Flexible and proactive for responsive team and patient support. Confident communicator with solid interpersonal abilities, skilled in building rapport quickly for trusted, confidential support. Focused and adaptive for reliable monitoring and response to changing patient needs. Compassionate and driven, demonstrating strong communication and critical thinking skills. Expertise in patient care and mental health support, combined with deep understanding of therapeutic techniques. Compassionate professional with focus on mental health nursing and patient-centred care. Committed to improving patient outcomes through evidence-based practices and empathetic communication. Specialises in crisis intervention, therapeutic support, and collaborative care plans. Knowledgeable about working collaboratively in multidisciplinary teams and handling challenging situations with empathy and resilience. Ready to use and develop therapeutic communication, crisis intervention, and patient advocacy within mental health nursing role. Eager to make meaningful difference in mental health nursing role.
Overview
13
13
years of professional experience
Work History
Health Care Assistant
South West Yorkshire Partnership
Wakefield
10.2024 - Current
- Enhanced healing process by changing wound dressings regularly.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
Support Worker
Turning Point
Wakefield
04.2020 - 04.2025
- Supporting people with Learning Disabilities and mental health issues across England
- As a Support Worker, I make a real difference to people's lives as I encourage individuals to improve their daily living skills
- I am Passionate about people, i enjoy the scope and support to enhance my own life and career also
- Within my position as a support worker, I administer medication daily, give personal care daily and also complete daily logs, support plans and follow SALTs assessments along with other Medical requirements
- As a support worker, I have to be patient, empathetic and hard working, communicating with team members, managers and professionals such has socials care workers and District nurses
- Supporting individuals with learning disabilities and mental health issues is extremely rewarding
Specialist Support Worker
JS Care LTD
12.2017 - 09.2019
- Supporting individuals with a variety of learning and physical disabilities
- Supporting them to complete day to day tasks, helping with personal care, diet, medication and general wellbeing
- Ensuring that I follow support plans and meet the individuals needs correctly
- Cleaning throughout various homes
- Completing all adequate training for each individuals needs as some were complex
- Completing daily journals, fluid charts, incident reports and medical appointments
- Supporting individuals on a 1-1 basis on activities such as museum visits, bowling, seaside, cinema, fitness classes and shopping
- Ensuring that dignity and respect is obtained always
Support Worker
The Hesley Group
Laithes, UK
04.2017 - 11.2017
- Supporting young individuals with autism, learning disabilities and very challenging behaviour
- Ensuring I support the individual in the correct way via their support plan
- Supporting them with day to day tasks and attending activities on and off site in to the community
- Supporting to take medication
- Completing care files and support plans for meetings
- Checking individual's money, medication and various other thing are correct and signed each day
- Completing daily journals, cleaning logs and behaviour forms
- Attending training each month
- Ensuring dignity and respect is obtained always
Administration Manager
Pontefract
03.2016 - 04.2017
- Inputting invoices (goggle spreadsheets & Excel)
- Inputting data (google spreadsheets & Excel) (Air21 Dialler)
- Management in payroll
- Making payments to staff
- Processing hours, pay rates, wage slips, each week
- Making overall call centre reports (keeping up to date each week.)
- Making sales reps reports (keeping up to date each week)
- Working out commissions and bonus pay rates
- Ensuring all paperwork for within the company and staff is completed up to date and filed
- Taking customer complaints
- Registering renewable energy products with insurance companies
- Processing LED bulbs orders
- Following up with customer care packs
- Overall customer care
- Dealing with suppliers for renewable energy products
- Dealing with fitters for the products
- Arranging installs of products with various professionals
- Training in OMNI port and Ikano Finance
Training and Development Manager
Saint Solar/ Free Green Energy
Pontefract
06.2015 - 03.2016
- Holding training days
- Developing staff members (existing and new)
- Monitoring staff
- Self-Training
- Live listening to staff
- Ensuring all staff are working to the best of their ability
Telesales Advisor
Free Green Energy
Pontefract
12.2014 - 06.2015
- Outbound cold calling
- Objection handling
- Following a script
- Building Customer Trust
- Operating a dialling system
Telesales Advisor
Motorway Direct
Sheffield
02.2014 - 12.2014
- Outbound calling
- Selling car warranty
- Using outbound dialling system
- Dealing with customer complaints
- Excellent Telephone manner
- Building customer rapor
- Building customer trust
- Working with world pay system
Support worker full time
UBU
Pontefract
04.2012 - 02.2014
- Daily personal support
- Employment 'buddy' programmes
- Occupational support
- Relationship advice and support
- Cognitive, behavioural therapy or therapeutic support
- Homecare
- Independent living
- Respite breaks and holidays
- Supporting individuals to be more independent within the community
- Medication administration
- Line leader duties
Education
Bachelor of Science - Mental Health Nursing
University of Huddersfield
Huddersfield 09.2022 -
Certificate of Higher Education - Access to Healthcare
Wakefield College
Wakefield 09.2021 - 06.2022
Skills
- Self-Harm prevention approach
- Fostering therapeutic environment
- Knowledge of mental disorders
- Pharmacological therapy knowledge
- Physiological monitoring
- Patient-Centred care
- Mental health promotion
- Communication with multidisciplinary team
- Application of restraint procedures
- Holistic care approach
- Mental health evaluation
- Mental status examination conducting
- Mental health law understanding
- Practical de-escalation techniques
- Negotiation in crisis situations
- Resilience in stressful situations
- Resilience and stamina
- Discharge planning proficiency
- Electroconvulsive therapy familiarity
- Conflict resolution aptitude
- Psychiatric diagnosis understanding
- Case Management
- Treatment planning
- Compassionate care
- Clinical risk assessment
- Safe medication administration
- Workload prioritisation
- Patient assessment
- Patient advocacy
- De-escalation techniques
- Trauma-informed care
- Individual treatment plans
- Substance use disorder treatments
- Crisis Intervention
- Dementia care
- Risk Management
- Patient record maintenance
- Attentive listener
- Evidence-Based Practice
- Emotional support and companionship
- Flexible
- Communication skills
- Pain management
Accomplishments
Currently due to graduate with BSc(Hons) Mental Health Nursing
References
References available upon request.
Timeline
Health Care Assistant
South West Yorkshire Partnership
10.2024 - Current
Bachelor of Science - Mental Health Nursing
University of Huddersfield
09.2022 -
Certificate of Higher Education - Access to Healthcare
Wakefield College
09.2021 - 06.2022
Support Worker
Turning Point
04.2020 - 04.2025
Specialist Support Worker
JS Care LTD
12.2017 - 09.2019
Support Worker
The Hesley Group
04.2017 - 11.2017
Administration Manager
03.2016 - 04.2017
Training and Development Manager
Saint Solar/ Free Green Energy
06.2015 - 03.2016
Telesales Advisor
Free Green Energy
12.2014 - 06.2015
Telesales Advisor
Motorway Direct
02.2014 - 12.2014
Support worker full time
UBU
04.2012 - 02.2014
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