Iqra Iqbal
Leeds,UK
Summary
Organised and adaptable person with strong communication, persuasion and multitasking abilities. Taking on challenging new roles, harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
4
4
years of professional experience
Work history
Sales executive
Janan LTD
Leeds, united kingdom
09.2023 - Current
- Managed key client accounts meticulously, ensuring consistent delivery of service excellence leading to nurturing long-term partnerships.
- Navigated challenging negotiations, achieving successful deal closure without compromising on profitability.
- Crafted compelling pitches for securing high-value deals with clients.
- Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
- Boosted sales revenue through aggressive and targeted marketing strategies.
- Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
- Fostered positive team environment, resulting in increased morale and performance amongst staff members.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Built long-term relationships with customers and generated referrals from existing clients.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Built rapport with new and existing customers to boost client retention.
Secretary
Purple Lets LTD
Leeds, UK
05.2021 - 12.2021
- Assisted in HR duties, resulting in streamlined hiring processes.
- Performed data entry tasks; ensured accurate record keeping within company database.
- Scheduled appointments for executive management team.
- Maintained confidential records, safeguarding sensitive corporate information.
- Managed stock of office supplies, eliminating unnecessary expenditure.
- Handled customer inquiries effectively; increased customer satisfaction rates.
- Improved client relationships through professional telephone etiquette.
- Created systematic filing system, ease of document retrieval was achieved.
- Welcomed arriving visitors and directed to appropriate meeting rooms.
- Updated files and records with precise system navigation.
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
Education
GCSEs - English
Woodkirk Academy
Leeds 09/2017 - 05/2024
GCSEs - Science
Woodkirk Academy
Leeds 09/2017 - 05/2024
GCSEs - Maths
Woodkirk Academy
Leeds 09/2017 - 05/2024
A-Levels - Health and social care
Woodkirk Academy
Leeds 09/2022 - 05/2024
A-Levels - Digital Media
Woodkirk Academy
Leeds 09/2022 - 05/2024
Skills
- Tactical selling techniques
- Digital marketing tools proficiency
- Customer Service
- Customer relations
- Upselling expertise
- Client communication
- Cross-selling and upselling
- Cash handling
- Team Leadership
- Product knowledge
- Stock management
- Visual merchandising
- Marketing skills
- Social media marketing strategies
- Marketing and sales experience
- Brand marketing
Timeline
Sales executive
Janan LTD
09.2023 - Current
Secretary
Purple Lets LTD
05.2021 - 12.2021
GCSEs - English
Woodkirk Academy
09/2017 - 05/2024
GCSEs - Science
Woodkirk Academy
09/2017 - 05/2024
GCSEs - Maths
Woodkirk Academy
09/2017 - 05/2024
A-Levels - Health and social care
Woodkirk Academy
09/2022 - 05/2024
A-Levels - Digital Media
Woodkirk Academy
09/2022 - 05/2024
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