Ionela Alexandru
Warrington,Cheshire
Summary
Motivated and hardworking seeking challenging new role in fast-paced environment. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time management abilities.
Skilled in handling kitchen equipment and ensuring all health and safety standards are met.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Kitchen porter
The Chefs Patisserie Company
Warrington, Cheshire
05.2024 - 04.2025
- Completed deep cleaning tasks as instructed by supervising chef or manager.
- Maintained high standards of cleanliness by washing kitchen equipment and utensils.
- Kept a safe working environment by following all health and safety regulations.
- Swept and mopped floors at end of shifts to ensure tidy workspace next day.
- Removed rubbish, kept bin area clean and orderly.
- Operated dishwashing machinery to maintain cleanliness in the kitchen.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
- Ensured kitchen equipment, crockery and utensils were spotlessly clean after shifts, ready for next service.
- Remove waste and spills quickly, keeping food preparation areas clean and professionally organised.
Kitchen assistant
Buddha Express
Manchester
01.2023 - 04.2023
- Prepared ingredients for increased speed of cooking process.
- Assisted in stock rotation, reducing spoilage and wastage of ingredients.
- Performed daily deep cleaning tasks to optimise workspace cleanliness standards.
- Unloaded deliveries promptly for immediate storage and use of fresh produce.
- Maintained cleanliness throughout the kitchen for improved hygiene standards.
- Peeled, chopped and sliced vegetables as required by recipes, accelerating cooking times.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
Customer service agent
CGS Romania
Galati
04.2018 - 05.2019
- Utilised product knowledge to provide accurate information to customers.
- Developed rapport with customers through empathetic listening skills.
- Handled difficult situations calmly, delivered positive outcomes under pressure.
- Took ownership of customer concerns, ensured comprehensive resolution efforts were made.
- Communicated effectively with stakeholders to ensure transparency and trust.
- Improved customer satisfaction by efficiently resolving complaints and issues.
Education
Bachelor - English, French Language and Literature
Letters University
Romania 10.2014 - 06.2017
Skills
- Punctuality and reliability
- Adaptable to fast-paced environments
- Maintenance of clean workspaces
- Highly efficient
- Team player
- Attention to detail
- Hygiene maintenance
- Cleaning
- Physical stamina
- Communication proficiency
Timeline
Kitchen porter
The Chefs Patisserie Company
05.2024 - 04.2025
Kitchen assistant
Buddha Express
01.2023 - 04.2023
Customer service agent
CGS Romania
04.2018 - 05.2019
Bachelor - English, French Language and Literature
Letters University
10.2014 - 06.2017
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