Freda Louise Wright
Donaghadee,Co. Down
Summary
Dedicated and detail-oriented professional with extensive expertise in maintaining workplace cleanliness, adhering to sanitation protocols, and ensuring health and safety compliance. Demonstrates proficiency in stock rotation principles, waste management, and the operation of commercial dishwashers. Adept at multitasking in fast-paced environments while providing outstanding customer service and building strong client relations. Committed to upholding high standards of hygiene and quality assurance within kitchen settings.
Motivated and hardworking, seeking a challenging new role. Ready to bring skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time management abilities.
Offering strong foundation in customer service and communication, with positive attitude and willingness to learn. Knowledgeable about handling transactions, maintaining store presentation, and assisting customers with queries.
Dependable individual with knack for customer service and sales. Possesses excellent communication skills and proactive approach to problem-solving. Aims to enhance customer satisfaction and drive sales growth.
Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
29
29
years of professional experience
2
2
years of post-secondary education
Work history
Kitchen porter
Knotts Bakery
Newtownards, Co. Down
2000.03 - Current
- Actively contributed towards keeping cooking areas pest-free through regular cleaning duties.
- Promptly addressed spills or broken glassware to prevent accidents in the workplace.
- Worked under pressure during peak times without compromising on quality of work delivered.
- Unloaded deliveries, stored items properly for easy accessibility.
- Cleaned work surfaces, ensured hygiene standards were met.
- Achieved high levels of organisation with sorting and storing deliveries.
- Kept a safe working environment by following all health and safety regulations.
- Assisted in stock rotation tasks; maintained accurate inventory count.
- Supported overall restaurant operations through effective teamwork with other staff members.
- Consistently adhered to food hygiene regulations whilst dealing with food waste.
- Ensured smooth running of the kitchen by efficiently managing waste disposal tasks.
- Swept and mopped floors at end of shifts to ensure tidy workspace next day.
- Helped create a pleasant dining experience by maintaining clean cutlery and crockery.
- Completed deep cleaning tasks as instructed by supervising chef or manager.
- Streamlined workflow to reduce waiting times for serving staff.
- Removed rubbish, kept bin area clean and orderly.
- Followed established procedures for handling special cleaning solutions in order to protect self and others from harm.
- Operated dishwashing machinery to maintain cleanliness in the kitchen.
- Maintained high standards of cleanliness by washing kitchen equipment and utensils.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
- Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
- Worked well in busy kitchen settings, coordinating and partnering with other staff to complete tasks efficiently.
- Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
- Ensured kitchen equipment, crockery and utensils were spotlessly clean after shifts, ready for next service.
- Removed waste and spills quickly, keeping food preparation areas clean and professionally organised.
- Kept health and hygiene standards high, ensuring washed pots and cutlery were impeccably clean for service.
- Organised and cleaned assigned sections meticulously, thoroughly sanitising and cleaning preparation and storage surfaces.
- Removed dirty dishes from public and dining areas, maintaining clean restaurant service environments.
- Upheld consistently high standards of cleanliness to conform with food health and hygiene regulations.
- Remained calm under pressure throughout busy shifts, preparing and serving accurate customer orders within target service windows.
- Maintained exceptional kitchen cleanliness in preparation for daily breakfast, lunch and dinner services.
- Provided flexible working hours to meet demands of peak restaurant hours, maintaining excellent food service provisions.
- Checked dining area supplies and promptly replenished low stock.
- Kept kitchen areas clean, orderly and well-stocked for smooth service.
- Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
- Cleaned food preparation and storage areas in line with schedule.
- Cleared tables to remove dirty utensils and leftover food items.
- Reported defective kitchen equipment in line with procedure.
- Maintained up-to-date knowledge of menu offerings to handle customer queries.
- Collected, washed and sanitised dishes and cooking utensils.
- Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
- Followed checklists to keep kitchen areas clean, stocked and sanitised.
- Received and unpacked incoming deliveries, rotated existing stock and put away new items.
- Cleared tables and brought used utensils, plates and glassware back to kitchen for cleaning.
Stitching machine operator
Bairdwear
Bangor, Co. Down
1997.02 - 2000.03
- Ensured seamless operation through regular machine lubrication and maintenance tasks.
- Coordinated with other staff members for efficient workflow management.
- Conducted quality inspections post-production to ensure customer satisfaction.
- Tracked inventory levels of thread and needles, avoiding unnecessary delays.
- Achieved time management with diligent work ethic and organisation skills.
- Adjusted machine settings to meet design specifications.
- Ensure clean workspace at all times which resulted in a pleasant working environment.
- Oversaw the setup of stitching machines before each shift began.
- Maintained safe working environment following health and safety regulations.
- Handled delicate fabrics carefully to prevent damage during stitching process.
- Reduced waste material, ensuring cost-effective operations.
- Operated stitching machines for high-quality garment production.
- Upheld excellent cleanliness and safety levels in working areas to promote staff wellbeing.
- Maintained excellent quality standards throughout stitching processes to minimise errors.
- Added finishing trims and additions in line with specified product requirements.
- Guided garment parts under machine needles and presser feet to sew pieces together.
- Planned and paced work to meet daily and weekly production goals.
- Inspected finished products against quality standards and made adjustments as needed.
- Placed cloth pieces in correct sequences prior to stitching to verify dye lots and patterns match.
- Drew threads through needles and adjusted machine functions to meet production requirements.
- Recognised and reported defective material and equipment to supervisor.
- Worked with team members to coordinate workflows.
- Met strict deadlines with strong attention to detail and great time management.
Retail worker
Wellworths Bangor
Bangor, Co. Down
1996.09 - 1997.01
- Performed price checks for customers with accuracy ensuring trust and credibility.
- Assisted in annual stocktaking activities, contributing to accurate inventory records.
- Ensured compliance with health and safety regulations, promoting a safe shopping environment.
- Participated actively in staff meetings encouraging team spirit and cohesion.
- Followed company policies and guidelines strictly maintaining standards of operation.
- Assisted customers with product selection, leading to improved customer satisfaction.
- Received deliveries and stocked goods on shelves efficiently for easy accessibility.
- Maintained clean and organised store shelves for a pleasant shopping environment.
- Demonstrated strong knowledge of products by answering customer queries effectively.
- Handled returns or exchanges professionally maintaining high level of customer satisfaction.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Updated product labelling and pricing to reflect discounts and offers.
- Built lasting relationships with clients through customer service interactions.
- Minimised stock damage by consistently practising safe and secure stock handling methods.
- Maintained meticulous store appearance through cleaning, organising and tidying of clothing areas.
- Followed company procedures and guidelines for smooth retail operations.
- Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
- Tagged products quickly and accurately with price tags and stickers.
Education
NVQ Level 2 - Retail
Newtownards College (SERC)
Newtownards, Ards and North Down 1995.09 - 1996.06
NVQ Level 1 - Retail
Newtownards College (SERC)
Newtownards, Ards and North Down 1994.09 - 1995.06
GCSEs - Mathematics
Donaghadee High School
Donaghadee, Ards and North Down 1994.05 - 1994.06
GCSEs - English
Donaghadee High School
Donaghadee, Ards and North Down 1994.05 - 1994.06
Skills
- Workplace cleanliness
- Multitasking proficiency
- Punctuality and reliability
- Multitasking capability
- Use of commercial dishwashers
- Adaptable to fast-paced environments
- Health and Safety Compliance
- Team player
- Attention to Detail
- Team collaboration
- Stocking and replenishing
- Organisational skills
- Health and safety protocols
- Self-disciplined
- Table service
- Price tagging competence
- Relationship building with customers
- Dress code adherence
- Order processing
- Price labelling
- Merchandising and stocking
- Retail sales techniques
- Stock replenishment methods
- Stock counting
- Stock room management
Affiliations
- Reading, Walking, Listening to music, going to cinema, singing in a ladies choir
Timeline
Kitchen porter
Knotts Bakery
2000.03 - Current
Stitching machine operator
Bairdwear
1997.02 - 2000.03
Retail worker
Wellworths Bangor
1996.09 - 1997.01
NVQ Level 2 - Retail
Newtownards College (SERC)
1995.09 - 1996.06
NVQ Level 1 - Retail
Newtownards College (SERC)
1994.09 - 1995.06
GCSEs - Mathematics
Donaghadee High School
1994.05 - 1994.06
GCSEs - English
Donaghadee High School
1994.05 - 1994.06