Ingrid Stafseth Bjorkevoll
Helensburgh,Argyll and Bute
Summary
Highly skilled professional with extensive experience in executive and PA support, adept at diary and calendar management, minute taking, and report preparation. Proficient in Microsoft 365 applications including Excel, Word, Outlook, and Teams. Demonstrates exceptional stakeholder communication and travel and meeting coordination abilities while maintaining confidentiality of sensitive information.
Overview
10
10
years of professional experience
Work history
PA to Chief Officer
West Dunbartonshire Council
2025.04 - 2026.07
- Supported Chief Officers with diary management, board meetings, travel arrangements, and executive administration.
- Took detailed, accurate meeting minutes, collating and promptly distributing to relevant staff for swift action.
- Maintained confidentiality of sensitive information by implementing strict file management systems.
PA to Head of Service
Argyll and Bute Council
2020.07 - 2025.02
- Provided secretarial support to the Head of Education, prepared reports and correspondence, organised meetings, and liaised with internal and external stakeholders.
- Coordinated flight, accommodation and travel arrangements, maintaining strict compliance with budgets and schedules.
Senior Clerical Assistant
Argyll and Bute Council
2019.02 - 2020.07
- Managed planning applications, customer enquiries, records, and administrative processes.
- Kept abreast of office supply inventory levels, ordered necessary items timely to avoid shortages.
Sales Administrator
Oilfast Ltd
2018.01 - 2019.01
- Provided customer service to local client base, including outgoing telephone sales efforts.
- Supported in arranging travel itineraries for travelling sales staff ensuring seamless trip planning.
Receptionist
Blythswood Square Hotel
2017.01 - 2018.01
- Provided front of house customer service to hotel guests including upselling of services and products.
- Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
Education
MSc - International Marketing (Hons)
University of Strathclyde
GlasgowSkills
- Executive & PA Support
- Diary & Calendar Management
- Minute Taking
- Report Preparation
- Microsoft 365 (Excel, Word, Outlook, Teams)
- Stakeholder Communication
- Travel & Meeting Coordination
- Confidential Information Handling
Languages
English (Fluent)
Norwegian (Fluent)
Timeline
PA to Chief Officer
West Dunbartonshire Council
2025.04 - 2026.07
PA to Head of Service
Argyll and Bute Council
2020.07 - 2025.02
Senior Clerical Assistant
Argyll and Bute Council
2019.02 - 2020.07
Sales Administrator
Oilfast Ltd
2018.01 - 2019.01
Receptionist
Blythswood Square Hotel
2017.01 - 2018.01
MSc - International Marketing (Hons)
University of Strathclyde