INAAYA MOHAMMED
London
Summary
Enthusiastic and customer-focused individual with experience in luxury retail, hospitality and educational environments, now seeking to build a long-term career in luxury fashion, beauty and skincare. Known for delivering warm, attentive service and supporting clients in high-touch environments. Skilled in team collaboration, organisation, and presentation. Passionate about skincare, wellbeing, and creating positive, memorable experiences for every customer. Eager to grow within a refined, service-driven setting.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Luxury Retail Sales Associate
Selfridges & Co
London
10.2025 - Current
- Deliver exceptional, personalised customer service in line with Selfridges’ luxury retail standards.
- Drive sales by meeting targets, demonstrating strong product knowledge, and upselling where appropriate.
- Maintain impeccable visual merchandising and presentation across the department.
- Accurately process transactions, including payments, refunds, exchanges, and gift services.
- Support daily operations through stock control, team collaboration, and adherence to company policies.
Retails Sales Associate
Stradivarius
London
09.2025 - 09.2025
- Provided friendly, energetic customer service while representing the Stradivarius brand and fashion identity.
- Drove sales by styling customers, promoting current trends, and achieving individual and store targets.
- Maintained high visual merchandising standards in line with brand guidelines and seasonal layouts.
- Operated the till accurately, handling transactions, returns, and exchanges efficiently.
- Supported daily store operations, including stock replenishment, deliveries, fitting rooms, and teamwork.
Work Experience Placement – Multi-Departmental Support
The International Institute for Strategic Studies
London
08.2022 - 08.2022
- Gained cross-functional experience in admin, operations, events, and hospitality services
- Wrote promotional content and processed financial data with precision and care
- Supported client-facing events by assisting with planning, set-up, and customer welcome duties
Education
Certificate of Higher Education - Criminology, Psychology, Financial Studies
Leyton Sixth Form College
09.2023 - 05.2025
GCSEs - undefined
Oaks Park High School
09.2018 - 06.2023
Skills
- Luxury Customer Service & Personalised Care
- Communication & Client Engagement
- Attention to Detail & Visual Presentation
- Stock Support & Inventory Accuracy
- Initiative & Fast-Paced Adaptability
- Immaculate Presentation & Professional Conduct
- Organisational Support & Admin Tasks
Affiliations
- Fashion & Beauty
- Baking & Creative Presentation
- Boxing
Languages
Turkish
Intermediate
Arabic
Beginner
Timeline
Luxury Retail Sales Associate
Selfridges & Co
10.2025 - Current
Retails Sales Associate
Stradivarius
09.2025 - 09.2025
Certificate of Higher Education - Criminology, Psychology, Financial Studies
Leyton Sixth Form College
09.2023 - 05.2025
Work Experience Placement – Multi-Departmental Support
The International Institute for Strategic Studies
08.2022 - 08.2022
GCSEs - undefined
Oaks Park High School
09.2018 - 06.2023