Imogen Thompson
Awbridge,Romsey
Summary
Independent and motivated with strong communication skills and the ability to work both alone and collaboratively within varied environments. I am articulate and versatile, with an excellent capacity to adapt tone and style for a range of audiences. I pride myself on my methodical and determined work ethic, which allows me to produce well-organised and reliable results both under stress and within routine situations. I bring a positive, solution-driven approach to challenges and am able to remain calm under pressure. My character is diplomatic, tactful, and caring when working with colleagues, contributors, and the public, ensuring the development of constructive professional relationships.
Overview
2026
2026
years of professional experience
Work history
Customer Service Assistant
Mole Valley Farmers
Romsey, Hampshire
2022.11 - 2026.01
- Assisting store managers and other colleagues both on the shop floor and in the warehouse.
- Operating cash and card/contactless systems.
- Utilised product knowledge effectively whilst assisting customers with purchases decisions.
- Retail/customer service
- Collaborated well within a team setting, fostering a positive working atmosphere.
- Managed high-volume customer queries simultaneously through effective multitasking.
Journalist
The Hampshire Chronicle
Winchester, Hampshire
- Conducted as work experience
- Adhered to strict deadlines to ensure consistent publication schedule.
- Fostered relationships with sources for access to exclusive information.
- Conducted interviews, gleaned insightful information.
- Addressed feedback from editors and implemented revisions to improve story quality.
- Researched topics thoroughly for comprehensive, informed reporting.
- Adhered to strict deadlines to ensure a consistent publication schedule.
Waitress
Kimbridge Barns
Romsey, Hampshire
2022.05 - 2022.11
- Assisted both in the café and during larger events.
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Improved customer satisfaction by providing efficient and friendly service.
- Collaborated with kitchen staff to ensure order accuracy.
- Maintained excellent level of service in busy and demanding restaurant environment.
Volunteer Sales Assistant
Oxfam
Romsey, Hampshire
- Assisted in visual merchandising tasks for attractive window displays.
- Rotated stock regularly, ensuring freshness and variety of items on display.
- Operated cash registers with accuracy and processed cash and card transactions.
Education
BA - English Literature
University of York
York 09/2023 - 05/2026
A-Levels - English Literature, History, Psychology
Embley
Romsey, Hampshire 09/2021 - 05/2023
GCSEs -
Embley
Romsey, HampshireSkills
- Time management and prioritisation in fast-paced environments
- Attention to detail
- Problem-solving
- Professional written and verbal communication
- Adaptability
- Independent decision-making
- Collaboration within a team
- Research
- WordPress use
Affiliations
- Reading
- Writing for Gurlish Magazine
- Music Journalism
- Outdoor and countryside activities
- Volunteering
- Cooking/baking
References
References available upon request.
Timeline
Customer Service Assistant
Mole Valley Farmers
2022.11 - 2026.01
Waitress
Kimbridge Barns
2022.05 - 2022.11
Journalist
The Hampshire Chronicle
Volunteer Sales Assistant
Oxfam
BA - English Literature
University of York
09/2023 - 05/2026
A-Levels - English Literature, History, Psychology
Embley
09/2021 - 05/2023
GCSEs -
Embley