Imogen Bulley
Plymouth,United Kingdom
Summary
A results-driven professional with expertise in customer service and face-to-face selling, demonstrating strong empathy and effective listening to build lasting client relationships. Skilled in strategic selling techniques, confident communication, and product knowledge, ensuring seamless returns processing and accurate price tagging. Adept at cash handling and maintaining a positive attitude under pressure, with a commitment to delivering exceptional service while fostering customer satisfaction.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Sales assistant
Halfords
Plymouth, Devon
2025.07 - Current
- Processed transactions efficiently on till.
- Provided assistance to customers in locating products and resolving queries.
- Monitored stock levels to ensure availability of merchandise.
- Trained new staff members, fostering a supportive working environment.
- Built strong relationships with regular customers for repeat business.
Waitress assistant
Lackys Balti House
Plymouth, Devon
2024.01 - 2025.08
- Delivered meals swiftly, contributing to positive dining experience for guests.
- Supported inventory management by maintaining accurate stock records of supplies.
- Maintained cleanliness in serving and dining area for hygienic environment.
- Enhanced dining experience through friendly interaction with customers.
- Worked closely with kitchen staff members to understand dietary needs of specific clients.
Volunteer teacher aassistant
Marldon C of E Primary School
Marldon, Devon
2024.07 - 2024.07
- Assisted struggling students individually to improve their understanding of complex topics.
- Enforced discipline in the classrooms by setting clear behavioural expectations for students.
- Incorporated educational games into the curriculum, making learning fun and interactive.
- Delivered clear and concise explanations of complex mathematical concepts for better understanding.
- Supported pupils with special needs, ensuring inclusion in all classroom activities.
Education
A-Levels - Law
Plymouth City College
Plymouth 2025.09 -
GCSEs - GCSES
Plymstock school
Plymouth 2020.09 - 2025.06
Skills
- Initiative taking
- Strong empathy
- Strategic selling techniques
- Price tagging
- Cash handling
- Positive attitude
- Effective listening
- Returns processing
- Customer Service
- Confident communicator
- Product knowledge
- Face-to-face selling
Affiliations
- Horse riding
Accomplishments
I have received recognition in my current role from customers providing good feedback to the company about myself.
References
References available upon request.
Timeline
A-Levels - Law
Plymouth City College
2025.09 -
Sales assistant
Halfords
2025.07 - Current
Volunteer teacher aassistant
Marldon C of E Primary School
2024.07 - 2024.07
Waitress assistant
Lackys Balti House
2024.01 - 2025.08
GCSEs - GCSES
Plymstock school
2020.09 - 2025.06