Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Iman Mira Arfan

Greater Manchester

Summary

A dedicated and reliable support professional with over 4+ years of experience working with individuals with complex needs. With over 4 years of experience I have obtained a wide set of skills and valuable knowledge over this time period. With accredited learning I have completed specialist training in PEG feeding, stoma care, complex medication support and I am skilled in handling the use of specialist equipment. With training and years of progression in the healthcare sector I have developed enhanced collaboration skills by working closely with managers , seniors and families to maintain consistent standards of support. Aquiring safeguarding awareness to maintain a safe working envirmoment for both service users and staff. By comparison I have obtained the ability to work independently and take initiave when required creating excelent fast acting problem solving skills and good observation and reporting. Working in a professional environment strenghened my conflict resolution allowing me to keep professional boundaries. . My attendance has been consistent and have adapted throughout the years working with different individuals with complex conditions providing only high standards of care. I am now looking to transfer my skills into a SEND education setting and develop a career aswell as knowledge within an educational setting.

Overview

3
3
Languages
7
7
years of professional experience

Work History

Care Support Worker

Careline Homecare
Manchester, Lanchashire
10.2022 - 11.2026
  • Completed specialist training in peg feeding, stoma care, and medication support.
  • Individualised support
  • Non Verbal communication & Strong obervation skills
  • Behavior management & conflict resolution
  • Handled specialist equipment safely during day-to-day patient care visits.
  • Collaborated with managers, seniors, and nurses to maintain smooth care delivery.
  • Built safeguarding awareness to support a safe environment for service users.
  • Worked independently and took initiative when required for urgent issues.
  • Applied observation and reporting to support fast problem-solving responses.
  • Resolved conflicts professionally while keeping clear workplace boundaries.
  • Maintained reliable attendance and adapted care practices across complex conditions.
  • Delivered consistently high standards of support in a professional healthcare setting.

Administrative Assistant

Hematogenix Laboratory
01.2020 - 12.2021
  • Answered telephone calls and handled email enquiries daily in fast-paced medical setting.
  • Entered clinical data and prepared reports and written correspondence for clinicians.
  • Processed invoices, ordered supplies, and coordinated day-to-day workflow with attention to detail.
  • Maintained confidentiality through accurate database updates and organised record keeping.
  • Secured data by following confidentiality procedures.
  • Proofread and corrected different types of documentation.
  • Conducted research and compiled data for consideration in strategic planning sessions.

Education

Level 2 health and social care -

Tameside college
01.2022

Level 2 law -

Oldham college
01.2020

GCSE's - Mathematics Level 5, English Level 4, Combined science 4, Citizenship studies 5

01.2019

Skills

  • Problem Solving
  • Safeguarding
  • Complex medication support
  • Crisis Management
  • Peg feeding
  • Stoma care
  • Administration
  • Data Analysis
  • Medical support
  • Adaptability to change
  • Care planning
  • Communication
  • Time management
  • Safeguarding knowledge
  • Conflict resolution
  • Risk assessment
  • Disability support
  • Mental health support

Languages

English
Advanced
C1
Urdu
Intermediate
B1
Punjabi
Intermediate
B1

Timeline

Care Support Worker

Careline Homecare
10.2022 - 11.2026

Administrative Assistant

Hematogenix Laboratory
01.2020 - 12.2021

Level 2 health and social care -

Tameside college

Level 2 law -

Oldham college

GCSE's - Mathematics Level 5, English Level 4, Combined science 4, Citizenship studies 5

Iman Mira Arfan