Experienced Support Care Worker and Security Door Supervisor with a strong background in providing personalised care and ensuring safety. Demonstrates expertise in motivational interviewing, mental health support techniques, and conflict management. Proven ability to enhance client well-being through active listening and relationship management, while effectively managing challenging behaviours. Skilled in developing individual care plans and advocating for clients' rights, contributing to continuous care improvement. Adept at utilising JavaScript, HTML, CSS, and React for frontend development, enhancing user experience across various platforms. Career goal: To continue advancing skills in care work and security management while exploring opportunities in web development.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Care Support Worker
Cygnet Health Care (Agency)
01.2025 - Current
Assisted clients with daily living activities, including personal hygiene, meal preparation, and mobility, promoting independence.
Provided personalised care and support to individuals with diverse needs, enhancing their quality of life.
Administered medication accurately and safely, following strict healthcare protocols to maintain client well-being.
Offered emotional support and companionship, reducing feelings of isolation among clients.
Encouraged service users to be independent and active members of society.
Participated in training sessions to enhance skills and knowledge, staying informed about best practices in care.
Escorted clients to shops, appointments and special events, tailoring service to meet mobility and personal needs of individuals.
Tracked and documented client behaviours, activity engagement, skills development and notable incidents.
Maintained detailed records of client progress, interventions, and any changes in condition, contributing to continuous care improvement.
Provided support in social, physical and emotional areas to assist clients with integrating into local community.
Managed challenging behaviour through de-escalation techniques and positive reinforcement, ensuring a safe environment.
Communicated effectively with clients' families, providing updates and advice to support them in their caring roles.
Developed trusting relationships with service users and advocated on their behalf.
Monitored client health and well-being, swiftly responding to emergencies and liaising with healthcare providers as necessary.
De-escalated violent, aggressive and threatening behaviour.
Arranged transport for clients to attend medical appointments, social events, and other activities, enhancing their community participation.
Collaborated with healthcare professionals to coordinate care services, ensuring a holistic approach to client health.
Implemented strategies to support clients with mental health issues, contributing to their emotional and psychological well-being.
Generated detailed reports to document clients' progress.
Developed and implemented individual care plans, tailoring services to meet the unique needs of each client.
Advocated for clients' rights and interests, ensuring their voices were heard in care planning and decision-making processes.
Coached clients to implement life-changing behaviours, demonstrating empathy and active listening skills.
Security Door Supervisor
Active Security
01.2025 - 06.2025
Built excellent client and employee relationships by staying polite, helpful and attentive throughout service.
Checked doors, windows and gates for signs of unauthorised entry.
Delivered excellent customer service, assisting guests with enquiries and directions for enhanced visitor experience.
Inspected bags and personal belongings as part of security screening processes, respecting privacy norms.
Monitored entry and exit points, managing access for authorised personnel and visitors to maintain security.
Maintained secure access control, monitoring visitors and completing scans to locate contraband items.
Patrolled premises regularly, ensuring safety and security of guests and staff members.
Dealt with challenging situations safely and professionally, demonstrating best practices to colleagues.
Conducted regular patrols of the premises to detect and deter unauthorised activity or safety hazards.
Helped establish clear, relevant and successful security policies protecting assets and individuals.
Responded promptly to incidents requiring security intervention, managing situations productively and professionally.
Operated walkie-talkies and other communication devices to coordinate with team members effectively.
Greeted guests in a warm and friendly manner as they entered and exited the building.
Conducted thorough security checks at door to prevent unauthorised entry into premises.
Responded promptly to incidents, diffusing situations to uphold safety and minimise conflict.
Enforced property rules and regulations, addressing violations to protect integrity of premises.
Patrolled grounds after hours on foot to maintain visible presence and detect violations.
Monitored CCTV systems vigilantly to identify and address potential security breaches.
Managed conflicts and altercations with professionalism, employing de-escalation techniques to resolve disputes.
Prepared and issued access badges, credentials and security clearance for people accessing restricted areas.
Walked property during busy periods to observe activities and protect assets.
Security Door Supervisor
Professional Security
11.2024 - 05.2025
Checked doors, windows and gates for signs of unauthorised entry.
Built excellent client and employee relationships by staying polite, helpful and attentive throughout service.
Delivered excellent customer service, assisting guests with enquiries and directions for enhanced visitor experience.
Inspected bags and personal belongings as part of security screening processes, respecting privacy norms.
Monitored entry and exit points, managing access for authorised personnel and visitors to maintain security.
Maintained secure access control, monitoring visitors and completing scans to locate contraband items.
Stadium Security
Alpha Security
09.2024 - 05.2025
Assisted in the development and maintenance of a comprehensive security metrics dashboard, enabling management to make informed decisions regarding resource allocation and priorities.
Conducted thorough research on emerging security trends, staying up-to-date on industry best practices and recommending improvements to existing protocols.
Increased employee awareness on cybersecurity best practices through comprehensive training programs.
Organized regular safety meetings with security personnel to ensure comprehensive coverage of potential risks within the property premises.
Implemented robust security measures to protect user data and maintain privacy standards.
Personal Trainer and Gym Instructor.
Body Builders
01.2010 - 08.2024
Streamlined scheduling processes for better time management and session availability.
Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.
Assisted in the development of gym-wide events, increasing overall membership engagement.
Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
Held personalised one-to-one fitness coaching sessions with clients.
Created individual workout routines based on member fitness level.
Communicated with clients to accurately identify fitness goals.
Designed fitness programmes based on varying strengths and weaknesses.
Taught strength-training principles and basic movements to assist clients in beginning fitness journey.
Helped students achieve fitness goals through constant encouragement.
Developed personalised fitness programmes for clients, incorporating nutrition advice and exercise routines to meet individual health goals.
Tailored strength training and cardiovascular programmes to suit the needs of clients, from beginners to advanced athletes.
Provided expert guidance on proper exercise techniques, reducing the risk of injury and enhancing performance.
Established friendly rapport between groups of individuals.
Demonstrated exercises and use of specific fitness equipment to teach proper form and safety.
Listened to clients' concerns, providing additional information to ease anxieties.
Managed scheduling and client appointments efficiently, maximising productivity and client satisfaction.
Healthcare Support Worker
Luthcare Hospital
04.2018 - 08.2024
Supported clients with bathing, washing and toileting.
Looked after clients' physical, emotional and social needs using person-centred approach.
Assisted with feeding and drinking tasks when required by clients.
Maintained excellent client relationships by offering practical and emotional support throughout care.
Cleaned patient rooms, completing tasks such as changing beds, dusting, hoovering and bathroom sanitisation.
Administered medication as required in care plans and instructed by doctors.
Maintained client confidentiality at all times in line with organisational guidelines.
Conducted cooking, drink making and cleaning tasks while caring for patients.
Front End Developer and Graphic Designer
Okiki Tech
01.2012 - 02.2024
Utilised JavaScript, HTML, and CSS to create interactive and visually appealing web pages.
Developed user-friendly website interfaces using HTML, CSS, and JavaScript for enhanced user experience.
Developed and maintained responsive website designs, improving user experience across various devices.
Implemented responsive web design principles to guarantee optimal viewing across various devices.
Collaborated with back-end developers to integrate APIs and ensure seamless functionality across platforms.
Mental Health Support Worker at Staff Support Services Ltd (Cygnet Health Care)Mental Health Support Worker at Staff Support Services Ltd (Cygnet Health Care)