Isobel Thurlow
Swindon,Wiltshire
Summary
Dedicated professional with a strong focus on problem solving, complemented by exceptional active listening and schedule management skills. Demonstrates resilience under pressure and excels in multi-agency working environments, in order to provide holistic, person centred care for patients. Committed to fostering a caring demeanour while dynamically risk assessing, aiming to leverage these competencies in roles that require strategic thinking and effective collaboration.
Overview
4
4
years of professional experience
Work History
Care support worker
NHSP
Basingstoke, Hampshire
10.2023 - Current
- Reported on clients' progress to evaluate service impact.
- Monitored changes in behaviour or health status to alert medical professionals promptly.
- Adapted support where possible to increase service accessibility.
- Established and maintained working relationships with clients based on trust and non-judgement.
- Liaised with external and internal professionals to provide holistic support.
- Facilitated social activities for improved mental stimulation and engagement.
- Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
- Delivered high-quality care by closely following individualised care plans.
- Documented accurate and updated caseload records and reports to streamline process.
- Collaborated on multidisciplinary teams for comprehensive patient care.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
- Monitored patient symptoms and progress to boost health outcomes.
Hospitality team member
The Outside Inn Company
Gloucester, Gloucestershire
07.2022 - Current
- Reconciled floats and administered petty cash systems.
- Prepared tables swiftly, improving turnover rate.
- Upheld restaurant standards by conducting routine checks on presentation and hygiene.
- Reacted quickly to changing customer needs and shift priorities.
- Remained flexible to change shift patterns and cover absences with minimal notice.
- Took orders accurately reducing errors in meal preparation.
- Served meals professionally, enhancing overall dining experience.
- Delivered efficient table service, resulting in repeat business.
- Coordinated with bar staff to deliver drinks timely.
- Ensured stock availability by liaising with kitchen staff regularly.
- Created warm, friendly atmosphere through positive guest interactions.
- Brought positive can-do attitude and passion for customer service to solve service issues.
- Understood and adhered to food safety and hygiene regulations.
- Consistently arrived at work on time and ready to start immediately.
Babysitter
Georgina Millar
Gloucester, Gloucestershire
06.2021 - Current
- Transported children to and from school in line with set schedule.
- Upheld reliable routines to minimise children's stress and anxiety.
- Built strong relationships with families through trust and outstanding communication skills resulting in long-term babysitting contracts.
- Engaged children in stimulating learning-based activities and games.
- Supervised and monitored the safety of children in care to ensure well-being at all times.
- Kept living spaces neat and clean to maintain a proper hygienic environment.
- Promoted good behaviour by using positive reinforcement strategies.
- Received positive feedback from parents due to exceptional babysitting service provided consistently.
- Provided assistance with personal hygiene tasks such as bathing, brushing teeth creating a routine for self-care among kids.
- Responded appropriately to physical and emotional needs of the child, ensuring their comfort at all times.
- Maintained healthy eating habits by preparing nutritious meals and snacks.
- Taught manners and other socially appropriate behaviours enhancing interpersonal development among kids.
- Role-modelled desired behaviours, habits and actions.
Education
Bachelor of Science - Mental Health Nursing
University of Surrey
Guildford 09.2022 -
A-Levels - Biology
Ribston Hall High School
Gloucester, Gloucestershire 09.2020 - 06.2022
A-Levels - Psychology
Ribston Hall High School
Gloucester, Gloucestershire 09.2020 - 06.2022
A-Levels - Food Preparation and Nutrition
Ribston Hall High School
Gloucester, Gloucestershire 09.2020 - 06.2022
GCSEs - Further Mathematics
Ribston Hall High School
Gloucester, Gloucestershire 09.2015 - 06.2020
GCSEs - Biology
Ribston Hall High School
Gloucester, Gloucestershire 09.2015 - 06.2020
GCSEs - Physical Education
Ribston Hall High School
Gloucester, Gloucestershire 09.2015 - 06.2020
GCSEs - Chemistry
Ribston Hall High School
Gloucester, Gloucestershire 09.2015 - 06.2020
GCSEs - English Language
Ribston Hall High School
Gloucester, Gloucestershire 09.2015 - 06.2020
GCSEs - English Literature
Ribston Hall High School
Gloucester, Gloucestershire 09.2015 - 06.2020
GCSEs - Food Preparation and Nutrition
Ribston Hall High School
Gloucester, Gloucestershire 09.2015 - 06.2020
GCSEs - German
Ribston Hall High School
Gloucester, Gloucestershire 09.2015 - 06.2020
GCSEs - Physics
Ribston Hall High School
Gloucester, Gloucestershire 09.2015 - 06.2020
GCSEs - Geography
Ribston Hall High School
Gloucester, Gloucestershire 09.2015 - 06.2020
GCSEs - Mathematics
Ribston Hall High School
Gloucester, Gloucestershire 09.2015 - 06.2020
GCSEs - Religious Studies
Ribston Hall High School
Gloucester, Gloucestershire 09.2015 - 06.2020
GCSEs - Extended Project
Ribston Hall High School
Gloucester, Gloucestershire 09.2015 - 06.2020
Skills
- Risk Assessment
- Active Listening
- Caring demeanour
- Self-motivation
- Problem solving
- Schedule management
- Resilience under pressure
- Multi-agency working
Affiliations
- Dance
Accomplishments
President of the Surrey Dance Squad demonstrating strong leadership skills for over 150 members. This role has required dedication to volunteering over 300 hours of time to creating a welcoming environment for like-minded people to share their sporting passion and compete successfully at a variety of competitions.
Competed at the Dance World Cup for five consecutive years, winning gold for Team England, showing dedication and discipline.
Timeline
Care support worker
NHSP
10.2023 - Current
Bachelor of Science - Mental Health Nursing
University of Surrey
09.2022 -
Hospitality team member
The Outside Inn Company
07.2022 - Current
Babysitter
Georgina Millar
06.2021 - Current
A-Levels - Biology
Ribston Hall High School
09.2020 - 06.2022
A-Levels - Psychology
Ribston Hall High School
09.2020 - 06.2022
A-Levels - Food Preparation and Nutrition
Ribston Hall High School
09.2020 - 06.2022
GCSEs - Further Mathematics
Ribston Hall High School
09.2015 - 06.2020
GCSEs - Biology
Ribston Hall High School
09.2015 - 06.2020
GCSEs - Physical Education
Ribston Hall High School
09.2015 - 06.2020
GCSEs - Chemistry
Ribston Hall High School
09.2015 - 06.2020
GCSEs - English Language
Ribston Hall High School
09.2015 - 06.2020
GCSEs - English Literature
Ribston Hall High School
09.2015 - 06.2020
GCSEs - Food Preparation and Nutrition
Ribston Hall High School
09.2015 - 06.2020
GCSEs - German
Ribston Hall High School
09.2015 - 06.2020
GCSEs - Physics
Ribston Hall High School
09.2015 - 06.2020
GCSEs - Geography
Ribston Hall High School
09.2015 - 06.2020
GCSEs - Mathematics
Ribston Hall High School
09.2015 - 06.2020
GCSEs - Religious Studies
Ribston Hall High School
09.2015 - 06.2020
GCSEs - Extended Project
Ribston Hall High School
09.2015 - 06.2020
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