Imaan Khan
Glasgow, Scotland
Summary
Highly motivated and hardworking high school graduate offering strong interpersonal skills and commitment to customer satisfaction. Knowledgeable about maintaining inventory, handling transactions, and providing exceptional service. Experienced in retail and youth leadership roles, demonstrating the ability to manage responsibilities effectively. Ready to contribute to a dynamic team as well as use and further develop my communication, teamwork, and problem-solving skills in this role.
Overview
4
4
years of professional experience
Work history
Sales assistant
Oxfam Bookshop
Glasgow
2023.06 - Current
At present, I volunteer in a retail environment at an Oxfam Charity Bookshop as a sales assistant. Over the past few years here I have:
- Diligently handled my responsibilities which consist of working as cashier, stocking shelves, sorting through inventory, welcoming in customers etc
- Assisted customers with product selection and queries for optimal satisfaction.
- Maintained knowledge of current sales promotions and deals, helping customers make informed buying decisions.
- Managed till operations smoothly by handling both card and cash transactions swiftly, reducing waiting time for customers.
- Built strong relationships with regular customers for repeat business.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
Youth leader at summer school
Al Meezan Commmunity Centre
Glasgow
2022.07 - Current
Since 2022, I have been volunteering at a children's summer school yearly where I:
- Supervise and care for a group of children to ensure their safety and well-being throughout each day.
- Prepare and organise a variety of fun activities for them, ensuring that the children stay engaged and entertained.
- Complete administrative tasks such as attendance records, supporting overall youth programme management.
- Safeguard the welfare of participants by strictly adhering to child protection policies.
- Develop strong rapport with young individuals through an empathetic and understanding approach yearly.
Education
SQA Higher Qualifications -
Notre Dame High School
Glasgow2025-08
SQA National 5 Qualifications -
Notre Dame High School
Glasgow2024-08
Skills
- Ability to work efficiently as part of a team as well as independently
- Strong communication, leadership, and interpersonal skills
- Can effectively multitask, problem solve and maintain punctuality
- Being welcoming, sociable, hardworking and positive are my strong points
- Passionate about customer service and providing the best possible customer experience
- Have experience working with the general public as well as people of various age groups, ethnicities and backgrounds
Languages
English
Native
French
Upper intermediate
B2
Additional Information
- School Clubs: I was the Head of the Period Dignity Group within my school, one of the leaders of my school's healthcare society, and was also awarded a Language Ambassador role, all of which have taught me valuable leadership and communication skills, as well as how to work well as part of a team.
- Extracurriculars: Last year, I gained valuable work experience shadowing dental nurses at 3 different dental practices. These experiences have improved my time keeping, professionalism, and teamwork skills
- Hobbies: Going to the gym, photography, fashion, beauty, crocheting
Timeline
Sales assistant
Oxfam Bookshop
2023.06 - Current
Youth leader at summer school
Al Meezan Commmunity Centre
2022.07 - Current
SQA Higher Qualifications -
Notre Dame High School
SQA National 5 Qualifications -
Notre Dame High School