Ijah Newton-Bryant Harrison

• Worked as team member, performing cashier duties, product assistance and cleaning.
• Supported stock management tasks, including inventory checks and replenishing shelves to maintain optimal product availability.
• Worked closely with audit teams to meet tight deadlines, ensuring timely completion of audit assignments.
• Managed cash and card payments, ensuring accurate handling of money and financial records.
• Processed transactions quickly and accurately, enhancing customer checkout experience.
• Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
• Collaborated with employers to identify skill gaps and develop targeted training solutions, bridging the gap between education and employment.
• Handled customer complaints, offering resolutions that maintained satisfaction and loyalty.
• Stored stock safely and securely to maintain quality of goods.

• Helped customers by knowledgeably answering enquiries regarding product placement, details and availability.
• Remained calm under pressure to handle customer complaints and solve problems.
• Collaborated with team members to achieve target results.
• Managed complaints with calm, clear communication and problem-solving.
• Achieved service time and quality targets.
• Identified issues, analysed information and provided solutions to problems.
• Assisted customers in selecting products that best fit their personal needs and preferences.
• Assisted customers in finding products, offering detailed information to increase sales and enhance shopping experience.

• Kept bar stocked and organised for easy access and quick service to customers.
• Took customer orders and prepared drinks following best practices for each type.
• Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
• Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
• Verified customer age using official government identifications prior to serving alcohol.
• Adhered to strict hygiene and cleanliness standards, maintaining a spotless bar area at all times.
• Managed bar inventory, conducted stock takes, and placed orders to maintain optimal supplies.
• Removed empty kegs, tapped new kegs and attached supply lines.
• Customised drink orders based on customer preferences, demonstrating versatility and expertise.
• Managed cash and card payments, ensuring accurate handling of money and financial records.
• Processed transactions quickly and accurately, enhancing customer checkout experience.

• Optimised customer experience, serving each guest with sincere, positive and sincere, positive and enthusiastic attitude.
• Upheld high standard of cleanliness in all work areas to comply with health and safety regulations.
• Prepared ingredients and mixed special cocktails for customers using alcoholic or non-alcoholic bases.
• Prepared and served coffee, espresso drinks and cocktails to provide beverage varieties and options.
• Demonstrated full knowledge of all menu items, contents and preparation methods to provide suggestions based on customer preferences.

• Assisted bartenders in setting up and maintaining bars, ensuring smooth service delivery during peak hours.
• Kept bar clean, presentable and hygienic by conducting thorough deep cleaning throughout service.
• Regularly restocked the bar with garnishes, straws and napkins.
• Refilled, cleaned and replaced ice bins when required.
• Worked well within cohesive team to create friendly atmosphere customers enjoyed.
• Handled cleaning chemicals in line with safe use guidance.

• Set up equipment, distributed examination documents and outlined procedures to prepare and provide instructions to students in venue.
• Checked students issued with correct examination paper.
• Ensured students abided by rules of the examination hall and practised correct exam conditions.
• Facilitated smooth start and conclusion of exams, timing each session accurately for fairness.

• Collaborated with team members to achieve target results.
• Managed complaints with calm, clear communication and problem-solving.
• Achieved service time and quality targets.
• Picked up additional tasks to aid team success.
• Handled customer concerns and escalated major issues to supervisor.

• Assisted customers in selecting products, offering detailed advice to meet their needs.
• Kept shelves neat, clean and organised through visual merchandising.
• Handled customer enquiries, providing prompt responses to questions about products and services.
• Assisted customers in locating products and provided detailed information to enhance shopping experience.
• Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
• Maintained a tidy and safe shopping environment, following health and safety guidelines.

College Work Experience