Summary
Overview
Work history
Education
Skills
Interests
Timeline
Generic

Ibtisam Maigag

Summary

Passionate and creative Communications and Media Studies graduate with a strong foundation in social media content creation, audience engagement and digital communication. Experienced in producing engaging written and visual content across multiple platforms and supporting digital marketing campaigns. Highly organized and detail-oriented, with strong research and communication skills and the ability to adapt messaging for different audiences. Eager to begin a career in digital marketing.

Overview

10
10
years of professional experience

Work history

Lettings Assistant

Wren Academy / School Letting Solutions
2019.11 - 2026.03
  • Deliver excellent customer service in a client-facing role, ensuring a positive experience for visitors.
  • Manage facilities, coordinate room setups, and resolve any issues.
  • Respond promptly to enquiries and coordinate requests across the team - demonstrating reliability, adaptability, and communication skills.

Marketing Volunteer

Orphans in Need
2025.11 - 2026.02
  • Assisted in the biggest campaign of the year (Ramadan Campaign)
  • Created written and visual content to support campaigns and increase brand awareness across social platforms (TikTok, YouTube, Instagram)
  • Edited short-form video content to support social media campaigns
  • Researched topics and translate them into clear, engaging content for public-facing communications
  • Supported campaign delivery by coordinating messaging and adapting content based on feedback

Teaching Assistant

Clarus Education/Harris Academy Tottenham
2023.06 - 2025.07
  • Provided tailored 1:1 support to pupils with EHCPs, creating learning resources, tracking progress and supporting emotional wellbeing through structured interventions.
  • Built strong, trusting relationships with students, families and colleagues through clear, empathetic communication and an ability to adapt messaging to different needs, supporting children’s learning and development.

Media Intern

Islam Channel
2022.10 - 2023.01
  • Wrote briefs for presenters
  • Researched current affairs and supported the development of program content
  • Liaised with potential guests and contributors
  • Helped structure discussions into engaging broadcast segments

Digital Media Volunteer

UK Somaliland Working Group
2019.03 - 2019.05
  • Assisted in social media promotion for Somaliland Independence Day event.
  • Assisted in the design of digital posters and supported event marketing across social media platforms.
  • Helped increase visibility and engagement through targeted promotional content.

Nursery Assistant (School Work Experience)

Bright Sparks Nursery & Chaston Nursery
2016.03 - 2017.12
  • Gained foundational interpersonal and organizational skills in fast-paced, high-responsibility roles.
  • Planned and facilitated creative, play-based activities for young children.

Education

BSc (Hons) - Communications & Media Studies

Brunel University London
2022.01 -

Extended Diploma - Health and Social Care BTEC Level 3

Westminster Kingsway College
2019.01 -

GCSEs - English Literature, English Language, Maths, Media Studies, Religious Education

Friern Barnet Secondary Sc
2017.01 -

Skills

  • Writing & editing
  • Content marketing & storytelling
  • Social media
  • Campaign support
  • Organization
  • Communication & teamwork

Interests

Passionate about storytelling through digital and written media. Particularly interested in content which empowers communities and inspires change. Also enjoy writing analytical pieces on social issues and how these issues are represented in the media (published on Medium). A few examples of my work include an article on how Marvel’s Black Panther redefined black identity on screen, and an article exploring whether HBO’s Euphoria glorifies destructive behaviour.

Timeline

Marketing Volunteer

Orphans in Need
2025.11 - 2026.02

Teaching Assistant

Clarus Education/Harris Academy Tottenham
2023.06 - 2025.07

Media Intern

Islam Channel
2022.10 - 2023.01

BSc (Hons) - Communications & Media Studies

Brunel University London
2022.01 -

Lettings Assistant

Wren Academy / School Letting Solutions
2019.11 - 2026.03

Digital Media Volunteer

UK Somaliland Working Group
2019.03 - 2019.05

Extended Diploma - Health and Social Care BTEC Level 3

Westminster Kingsway College
2019.01 -

GCSEs - English Literature, English Language, Maths, Media Studies, Religious Education

Friern Barnet Secondary Sc
2017.01 -

Nursery Assistant (School Work Experience)

Bright Sparks Nursery & Chaston Nursery
2016.03 - 2017.12
Ibtisam Maigag