Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Ian Bannister

Wolverhampton,England

Summary

Dedicated Substance Misuse Practitioner with strengths in crisis intervention and behavioural therapy. Coordinates comprehensive assessments and develops tailored treatment plans to support client recovery and well-being. Advocates for clients, fostering connections with community resources to enhance support networks. Knowledgeable counselling professional brings history of client advocacy, referral coordination and community outreach. Dedicated to serving specific populations with critical social, mental health and medical needs. Accomplished in helping clients with supportive advice and therapy. Client-focused with strengths in psychosocial assessments, treatment planning and counselling. History helping clients with diverse diagnoses develop skills and access resources. Cares about clients and promotes strategies for meeting both short- and long-term goals. Highly skilled in communication and empathy, I excel in building trust and rapport with individuals. My background in social work and counselling has equipped me with ability to support vulnerable populations, guiding them through challenging situations. With solid understanding of substance misuse issues, I am committed to fostering positive change and promoting recovery through compassionate, person-centred care. certified with vast experience in effective and efficient operations. Displays outstanding knowledge and practical expertise to provide exceptional all-round service.

Overview

39
39
years of professional experience

Work History

Substance Misuse Practitioner

MPFT NHS
Telford , Shropshire
03.2019 - 12.2025
  • Presented clients with alternative approaches to resolving identified problems using positive coping skills and methods.
  • Conducted individual and family interviews to assess situations and determine situations required.
  • Referred clients to various community resources for additional support with housing, transport or childcare.
  • Organised assistance through direct or outside referrals to help clients through ongoing or crisis situations.
  • Maintained thorough case history records and wrote detailed reports outlining observations, diagnoses and treatment plans.
  • Partnered with social service agencies and healthcare providers on individual client plans.
  • Evaluated patient behaviour, moods and other responses to determine correct diagnosis and devise treatment plans.
  • Developed prevention and intervention programmes with community-specific approach.
  • Directed emergency response in crisis situations to diffuse tensions and prevent violence.
  • Utilised cognitive behavioural, motivational enhancement and structural family therapy based on individual treatment needs.
  • Located, compiled and organised case records and reports for legal proceedings.
  • Investigated alleged or suspected cases of abuse and neglect and organised responses to protect at-risk persons.
  • Led patients in individual, family, group and marital therapy sessions to explore concerns and build positive coping skills.
  • Conducted comprehensive initial in-home psychosocial assessments to evaluate clients.
  • Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.
  • Helped offenders integrate into community after release and improve attitudes and behaviours.
  • Reduced unnecessary risk of institutional care by treating high-risk clients living in community.
  • Assisted prison, probation and parole professionals with determining correct action for individual offender cases.
  • Collaborated with multidisciplinary teams to provide holistic care and support for clients with complex needs.
  • Participated in ongoing professional development activities to stay abreast of best practices in substance misuse treatment.
  • Facilitated group therapy sessions, providing support and guidance to individuals struggling with addiction.
  • Advocated on behalf of clients, liaising with social services, housing agencies, and legal representatives to address barriers to recovery.
  • Provided crisis intervention services, offering immediate support and referral to emergency services when required.
  • Maintained accurate and confidential client records, adhering to professional standards and legal requirements.
  • Designed and implemented harm reduction strategies to minimise risks associated with substance misuse.
  • Engaged clients in motivational interviewing techniques to encourage positive behavioural changes.
  • Coordinated aftercare support plans, ensuring clients received continuous care following treatment completion.
  • Established strong working relationships with local support services, facilitating referrals and access to additional resources.
  • Monitored client progress through regular reviews, adjusting treatment plans as necessary to meet evolving needs.
  • Analysed service delivery outcomes, contributing to quality improvement initiatives within the substance misuse service.
  • Supported clients' families, offering guidance and information to help them understand the complexities of addiction and recovery.
  • Conducted comprehensive assessments of clients presenting with substance misuse issues to develop tailored treatment plans.
  • Utilised cognitive behavioural therapy CBT methods to help clients understand and alter harmful behaviour patterns.
  • Conducted outreach work, engaging hard-to-reach individuals in discussions about substance misuse and available support options.
  • Delivered one-to-one counselling sessions, employing evidence-based techniques to address substance misuse.

Prison Officer

HMP Birmingham
Birmingham , West Midlands
09.2006 - 09.2018
  • Assisted in peace-keeping operations working strategically with colleagues.
  • Coordinated with external agencies, such as police and legal representatives, ensuring smooth operation of judicial processes.
  • Engaged with inmates in a respectful manner, fostering an environment conducive to positive change and rehabilitation.
  • Supervised daily activities of inmates, including work, recreation, and educational programmes, to support rehabilitation.
  • Promoted positive behaviour in individuals engaging in rehabilitation and reintegration initiatives, providing supportive, inclusive approach.
  • Documented and reported all incidents of non-compliance, contributing to continuous improvement of prison operations.
  • Maintained excellent physical fitness through training and balanced diets.
  • Welcomed family members and visitors onto premises and conducted security protocol before start of visitation.
  • Prevented and constructively managed challenging behaviours, demonstrating fairness and consistency to build positive relationships.
  • Inspected and maintained security of internal doors and external entrances and exits.
  • Assisted in the development of risk assessments for inmates, identifying potential threats and mitigating risks to safety.
  • Maintain logbooks and accurate records of completed processes.
  • Escorted prisoners to cells and securely locked them in.
  • Participated in multi-disciplinary meetings, collaborating with healthcare, education, and probation services to support inmate rehabilitation.
  • Monitored inmate mental health, identifying signs of distress and referring individuals to appropriate support services.
  • Led training sessions for junior officers, sharing knowledge and best practices to enhance team competency.
  • Supervised inmates during work hours, meals and recreation times.
  • Managed individuals' casework, exercising professional judgement in responding to particular needs and challenges.
  • Developed skills in first aid through continuous training to aid injuries and emergency situations.
  • Developed and implemented behavioural management plans, rewarding positive behaviour and addressing negative actions.
  • Compiled daily reports on inmate conduct, security breaches, and operational issues, contributing to effective management.
  • Reported unusual activity and incidents in line with standard procedures.
  • Observed prisoner behaviour to prevent disturbances and escapes.
  • Administered first aid in emergencies, responding promptly to incidents, and preserving inmate welfare.
  • Maintained secure custody of prisoners, vigilantly preventing escapes and ensuring safety within facility.
  • Supervised prisoners in all aspects of prison wing activity for population safety.
  • Conducted spot searches of prisoners to identify and confiscate dangerous and unauthorised items.
  • Escorted prisoners to outside medical appointments, securing prisoners for public safety.
  • Identified and rectified threats quickly to maintain safe environment.
  • Monitored prisoners at risk for suicide closely to prevent attempts by prisoners for self-harm.
  • Maintained continuous professional development, including group sessions and teaching, supporting self-learning and development and patron development.
  • Helped maintain order among [Number] inmates.
  • Facilitated visits between inmates and families, overseeing interactions to ensure compliance with guidelines.
  • Oversaw work and education programmes offered and encouraged prisoners to participate and learn good decision-making habits.
  • Delivered induction programmes for new inmates, providing clear guidelines on prison rules and expectations.
  • Arranged secure transit of inmates in strict adherence to prison procedures.
  • Conducted cell searches to weed out unauthorised contraband and prevent violence.
  • Conducted regular cell searches for contraband, upholding prison regulations and promoting a safe environment.
  • Escorted prisoners through prison for appointments with medical, dental and mental health units for staff and prisoner safety.
  • Used restraining techniques to demobilise inmates presenting danger to others or themselves.
  • Oversaw security of inmates' belongings on arrival.
  • Supported rehabilitation programmes to help reduce percentage of repeat offenders.
  • Completed head counts after moving multiple prisoners from one location to another within prison to avoid dangerous situations.
  • Trained in self-defence and restraint techniques to effectively manage aggressive behaviour without compromising safety.
  • Reviewed and updated security protocols regularly, adapting to new threats and maintaining a secure institution.
  • Organised and escorted prisoners to court hearings, medical appointments, and transfers, maintaining high security throughout.
  • Attended yearly training on controlling and restraining prisoners without harm to prepare for unexpected situations and avoid escalations.
  • Conducted periodic cell inspection tours to decrease inmate crimes.
  • Produced high-quality, accurate documentation within 20 -minute timeframe, maintaining records in accordance with prison policies and relevant legislation.
  • Monitored visitations to enforce site rules.
  • Completed searches of new inmates and visitors upon arrival, confiscating banned items for safety.
  • Managed conflict and incidents using established and approved techniques, including control and restraint and close monitoring , maintaining health and safety of patrons.
  • Decreased prisoner repeat offences by coordinating and implementing rehabilitation programmes.
  • Processed documentation into prison system upon entry for accurate tracking for discharge.
  • Effectively managed risks through safe and secure supervision of IEM systems , ensuring all needs and entitlements were consistently met.
  • Diligently supervised meals and recreation time, maintaining safety of staff and patrons through monitoring .
  • Managed prisoner behaviour through conflict resolution techniques, de-escalating potentially volatile situations.
  • Helped maintain order among 200 ot more inmates.

Prison Custody Officer

Premier and reliance
Wolverhampton, west midlands
10.2000 - 09.2006
  • Completed searches of new inmates and visitors upon arrival, confiscating banned items for safety.
  • Completed head counts after moving multiple prisoners from one location to another within prison to avoid dangerous situations.
  • Provided support and guidance to prisoners expressing mental health concerns, collaborating with healthcare professionals for appropriate care.
  • Dealt with prisoner requests and complaints in an honest and efficient manner while following national and local policies.
  • Maintained excellent physical fitness through training and balanced diets.
  • Completed internal or external prisoners and hospital bed escorts as required.
  • Coordinated with external agencies, including the police, probation services, and social workers, to support prisoner welfare and rehabilitation.
  • Conducted regular cell inspections to prevent contraband smuggling and ensure compliance with hygiene standards.
  • Maintained secure custody of prisoners, vigilantly preventing escapes and ensuring safety within facility.
  • Engaged with inmates in a respectful manner, fostering an environment conducive to positive change and rehabilitation.
  • Managed conflict and incidents using established and approved techniques, including control and restr and monitoring maintaining health and safety of patrons.
  • Used restraining techniques to demobilise inmates presenting danger to others or themselves.
  • Stayed vigilant and aware of surroundings at all times while on duty, ensuring prisoners stayed in compliance with prison regulations.
  • Ensured all prisoners were accounted for at all times by regulating prisoner activities and conducting regular headcounts.
  • Fostered a positive, respectful environment, promoting effective communication between staff and inmates to reduce conflict.
  • Managed prisoner behaviour through conflict resolution techniques, de-escalating potentially volatile situations.
  • Helped maintain order among 30 inmates.
  • Conducted regular cell searches for contraband, upholding prison regulations and promoting a safe environment.
  • Used effective detraining and restraint techniques to deal with non-compliant prisoners.
  • Operated secure communication systems, ensuring confidential information was handled and relayed with utmost discretion.
  • Reviewed and updated security protocols regularly, adapting to new challenges and maintaining a safe custodial environment.
  • Conducted periodic cell inspection tours to decrease inmate crimes.
  • Coordinated with external agencies, such as police and legal representatives, ensuring smooth operation of judicial processes.
  • Assisted in the development of risk assessments for inmates, identifying potential threats and mitigating risks to safety.
  • Stayed up to date on the latest policy changes, establishment best practices and detaining procedures by attending regular training.
  • Managed the control room operations, monitoring CCTV and responding to alarms promptly to prevent incidents.
  • Documented and reported all incidents of non-compliance, contributing to continuous improvement of prison operations.
  • Diligently supervised meals and recreation time, maintaining safety of staff and patrons through safe policy
  • Administered first aid in emergencies, responding promptly to incidents, and preserving inmate welfare.
  • Administered first aid and emergency response when necessary, safeguarding the health and well-being of all individuals within the facility.
  • Conducted rigorous security checks and searches on visitors and inmates to maintain prison safety standards.
  • Conducted cell searches to weed out unauthorised contraband and prevent violence.
  • Facilitated visits between inmates and families, overseeing interactions to ensure compliance with guidelines.
  • Prevented and constructively managed challenging behaviours, demonstrating fairness and consistency to build positive relationships.
  • Engaged with inmate families and external visitors, facilitating visitation sessions while adhering to strict security measures.
  • Successfully maintained the effective supervision and control of 30 + prisoners.
  • Maintain logbooks and accurate records of completed processes.
  • Welcomed family members and visitors onto premises and conducted security protocol before start of visitation.
  • Inspected and maintained security of internal doors and external entrances and exits.
  • Identified and rectified threats quickly to maintain safe environment.
  • Escorted prisoners to cells and securely locked them in.
  • Conducted spot searches of prisoners to identify and confiscate dangerous and unauthorised items.
  • Trained in self-defence and restraint techniques to effectively manage aggressive behaviour without compromising safety.
  • Escorted prisoners to outside medical appointments, securing prisoners for public safety.
  • Assisted in peace-keeping operations working strategically with colleagues.
  • Participated in multi-disciplinary meetings, collaborating with healthcare, education, and probation services to support inmate rehabilitation.
  • Promoted positive behaviour in individuals engaging in rehabilitation and reintegration initiatives, providing supportive, inclusive approach.
  • Reported unusual activity and incidents in line with standard procedures.
  • Observed prisoner behaviour to prevent disturbances and escapes.
  • Organised and escorted prisoners to court hearings, medical appointments, and transfers, maintaining high security throughout.
  • Monitored inmate mental health, identifying signs of distress and referring individuals to appropriate support services.
  • Arranged secure transit of inmates in strict adherence to prison procedures.
  • Monitored prisoners at risk for suicide closely to prevent attempts by prisoners for self-harm.
  • Developed and implemented behavioural management plans, rewarding positive behaviour and addressing negative actions.
  • Oversaw security of inmates' belongings on arrival.
  • Compiled daily reports on inmate conduct, security breaches, and operational issues, contributing to effective management.
  • Attended yearly training on controlling and restraining prisoners without harm to prepare for unexpected situations and avoid escalations.
  • Reviewed and updated security protocols regularly, adapting to new threats and maintaining a secure institution.
  • Monitored visitations to enforce site rules.
  • Developed skills in first aid through continuous training to aid injuries and emergency situations.
  • Produced high-quality, accurate documentation within 20-minute timeframe, maintaining records in accordance with CECS custodial policies and relevant legislation.
  • Maintained continuous professional development, including training sessions and updating training, supporting self-learning and development and patron development.
  • Effectively managed risks through safe and secure supervision of suicide watch , ensuring all needs and entitlements were consistently met.
  • Trained in conflict resolution techniques, effectively de-escalating tense situations without the need for physical intervention.
  • Assisted in the planning and execution of safe prisoner transportation for court appearances and medical appointments.
  • Utilised behavioural management strategies to encourage positive change and accountability among the inmate population.
  • Developed and implemented risk assessments for individual prisoners, identifying potential threats and creating strategies to mitigate risks.
  • Maintained detailed records of inmate behaviour, reporting any concerns or incidents to senior management for further action.
  • Followed all regulations, procedures and best practices when dealing with inmates.
  • Participated in continuous professional development programmes to enhance skills in security, supervision, and crisis management.
  • Ensured prisoners stayed within rules and regulations by supervising prisoner movements.

Sales Assistant

Clear tone and superfi
Wolverhampton, West Midlands
03.1991 - 09.2000
  • Assisted customers in selecting products, offering detailed advice to meet their needs.
  • Kept shelves neat, clean and organised through visual merchandising.
  • Handled customer enquiries, providing prompt responses to questions about products and services.
  • Assisted customers in locating products and provided detailed information to enhance shopping experience.
  • Collaborated with team members to achieve sales targets and contribute to store success.
  • Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
  • Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
  • Maintained a tidy and safe shopping environment, following health and safety guidelines.
  • Provided helpful, attentive sales support to generate positive customer feedback.
  • Handled customer returns, refunds and exchanges at customer service desk.
  • Processed sales transactions accurately, handling cash and card payments efficiently.
  • Shared new products and promotions with customer to encourage sales.
  • Advised customers on product range, price, delivery, warranties and product use.
  • Organised stock room, ensuring easy access to products and efficient inventory management.
  • Maintained an up-to-date knowledge of product features, benefits, and availability.
  • Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks and deep cleans.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Managed stock levels on the shop floor, promptly restocking items to maintain store presentation.
  • Met sales targets through proactive promotion and excellent customer service.
  • Cultivated excellent customer relationships by providing helpful, friendly and attentive service.
  • Replenished items and organised displays to keep stock looking professional.
  • Processed cash and card payments during busy shopping periods to minimise customer waiting times.
  • Managed stock levels on the shop floor, replenishing items to maintain availability.
  • Handled returns and exchanges with a focus on customer satisfaction and policy adherence.
  • Rotated stock on shelves, reducing stock waste and minimising store losses.
  • Operated register to process payments via cheque, cash and cards.
  • Promoted sales and special offers for discounts and merchandise options.
  • Explained products' benefits and value, engaging customers in new stock to drive sales.
  • Conducted daily store opening and closing procedures, ensuring readiness for business operations.
  • Participated in visual merchandising, arranging displays to attract customer attention and boost sales.
  • Performed closing duties such as cleaning windows and floors, securing shop premises and cashing-up tills.
  • Employed successful sales and upselling techniques to increase average sale amount.
  • Engaged with customers to gather feedback, using insights to enhance the shopping experience.
  • Addressed and resolved customer complaints, ensuring satisfaction and maintaining store reputation.
  • Addressed customer queries via phone and email, providing prompt and courteous responses.
  • Organised merchandise displays to maximise visual appeal and promote sales.
  • Compiled customer orders for collection, ensuring accuracy and timely fulfilment.
  • Participated in staff training sessions, continually improving product knowledge and sales techniques.
  • Participated in staff training sessions to develop product knowledge and sales techniques.
  • Demonstrated products to customers to show features and promote items.
  • Processed and loaded deliveries and backstock onto store shelves.
  • Offered personalised recommendations based on customer preferences and purchasing history.
  • Addressed and resolved complex customer complaints to restore satisfaction and support customer loyalty.
  • Kept sufficient inventory supply and stock on shelves and in storerooms.
  • Compiled daily sales reports, contributing to the analysis of sales trends and performance.
  • Built displays of items for special promotions and updated signs with correct pricing.
  • Received, processed and organised deliveries within tight deadlines.
  • Processed incoming stock to maintain accurate inventory records and organized stock room.
  • Tracked daily sales figures, reporting results to management for strategic planning.
  • Assisted in annual stocktaking through counting, record-keeping and documenting.
  • Gained extensive knowledge of product inventory to aid customers with merchandise enquiries.
  • Opened new merchandise boxes and stocked sales floor racks and shelves with latest items.
  • Upsold additional products and targeted customer needs using consultative sales techniques.
  • Showcased product features and benefits to drive sales.
  • Employed strategic sales and upselling techniques, providing in-depth product knowledge to increase sales.
  • Liaised with customers to determine needs, provide recommendations and upsell services.
  • Implemented health and safety protocols, contributing to a safe shopping environment for customers and staff.
  • Monitored inventory supply and salesfloor stock to increase availability and customer convenience.
  • Helped guests obtain specialised support for product, service and payment issues.
  • Monitored store security, identifying and addressing potential theft or safety concerns.
  • Liaised with potential customers to determine needs and provide recommendations.
  • Took stock of products and updated inventory records with new totals.
  • Demonstrated product features to potential buyers, highlighting benefits and specifications.
  • Set up temporary sales structures at markets to attract new customers.
  • Implemented promotional campaigns, setting up displays and signage to attract customers.
  • Processed multiple daily stock deliveries to maintain accurate order numbers and inventory records.
  • Organized front-end and window displays, applying merchandising standards to enhance shopping experiences.
  • Assisted in organising promotional events, enhancing brand awareness and driving sales.
  • Facilitated returns and exchanges, adhering to store policies and customer preferences.
  • Utilised point of sale POS systems efficiently, processing transactions and issuing receipts.
  • Scanned products at high tempo and bagged securely for customers to carry.
  • Conducted inventory checks, identifying and reporting discrepancies to maintain accurate stock records.
  • Went extra mile to locate merchandise for customers by researching and calling associated retail branches.
  • Assessed customer product budget and requirements through consultations.
  • Conducted inventory checks, recording discrepancies and adjusting stock levels accordingly.
  • Resolved stock issues, locating desired merchandise with resourceful research and networking with other retail locations.
  • Maintained excellent visual merchandising standards by routinely cleaning and organising window and point of sale (POS) displays.
  • Supported marketing efforts by distributing leaflets and communicating in-store promotions.
  • Received and inspected incoming shipments, recording inventory transactions with RF scanners to maintain accurate records.
  • Ensured compliance with health and safety regulations, maintaining a safe shopping environment.
  • Assisted in the planning and execution of in-store events and promotions.
  • Analysed customer feedback to identify areas for improvement in service delivery.

Driller

VSEL Barrow in Furness
Barrow , Cumbria
08.1986 - 01.1991
  • Monitored drilling fluid systems, adjusting parameters to optimise performance and reduce waste.
  • Conducted regular inspections of drilling equipment, scheduling maintenance and repairs.
  • Ensured safety procedures stayed in place throughout drilling operations by closely monitoring production processes.
  • Cleaned machinery to remove dirt and residue from boring and drilling operations.
  • Ensured drilling activities complied with all [Type] requirements, work instructions and procedures.
  • Detected unusual well conditions and need for changing drilling equipment by listening to equipment operation.
  • Cleared drill sites and cleaned up spilt liquids and leftover residues from drilling activities to prevent ground contamination.
  • Monitored drilling operations, making adjustments to optimise performance and minimise risk.
  • Followed H&S procedures and protocols to protect self and colleagues from injury.
  • Removed dust, cuttings and lost and broken equipment from holes and wells using machines.
  • Kept equipment operational by replacing defective and dysfunctional parts and components.
  • Controlled well pressure and speed of tools using buttons, switches and other instruments.
  • Utilised specialised instruments and tools in measuring angles and distances between designated points.
  • Changed machine modes into suitable settings for boring and drilling different materials.
  • Read blueprints, drawings and other technical diagrams to pinpoint location of critical infrastructure before drilling operations.
  • Investigated drilling equipment malfunctions, diagnosing issues, and implementing timely repairs.
  • Documented daily drilling activities, producing accurate reports for management review.
  • Conducted regular maintenance checks on drilling equipment, ensuring operational efficiency.

Education

Thorncliffe comprehensive
Barrow in Furness, CMA
01-1986

Barrow college
Barrow in Furness, CMA

Walsall College
Walsall

City of Wolverhampton College
Wolverhampton

HMP Birmingham prison service
Birmingham, BIR

Walsall College
Walsall

Skills

  • Case management
  • Crisis intervention
  • Substance misuse assessment
  • Behavioral therapy
  • Treatment planning
  • Community resource coordination
  • Client advocacy
  • Risk assessment
  • Team collaboration
  • Multidisciplinary communication
  • Conflict resolution
  • Motivational interviewing
  • Documentation accuracy
  • Professional development
  • Legal compliance
  • Positive attitude
  • Customer service excellence
  • Communication skills
  • Creative thinking
  • Patient confidentiality
  • Time-management
  • Decision making
  • Confidentiality
  • Disability support
  • Active listening
  • Self-awareness
  • Effective communication
  • Technical troubleshooting
  • Relationship-building
  • Multi-agency working
  • Record-keeping
  • Report-writing
  • Compassionate communication
  • Computer literacy
  • Risk Management
  • Patient confidentiality adherence
  • Communication proficiency
  • Client-Centred approach
  • Client Relationship Management
  • Health and Safety Compliance
  • Time efficiency
  • Stress tolerance
  • Public speaking
  • Self-motivation
  • Strategic planning
  • Behaviour modification strategies
  • Stress management techniques
  • Critical-thinking
  • Emotional stability
  • Interpersonal skills
  • Empathetic listening
  • Safeguarding procedures
  • Therapeutic communication
  • Cultural awareness
  • Non-Judgmental attitude
  • Interpersonal communication
  • Professional boundaries
  • Quality Assurance
  • Persuasive communication
  • Mental health support planning
  • Strategic thinking
  • Data analysis
  • Psychological assessment
  • Behavioural counselling
  • Solution-focused techniques
  • Patient advocacy
  • Client motivation techniques
  • Group therapy facilitation
  • Microsoft Office Suite
  • Multidisciplinary team collaboration
  • Non-Violent communication
  • Crisis management
  • Process Improvement
  • Ethical decision making
  • Initiative taking
  • Treatment evaluation
  • Data protection compliance
  • Resourcefulness
  • Disability support planning
  • Microsoft Office
  • Office administration
  • Data entry
  • Report writing
  • Problem solving
  • Administrative skills
  • Organisational skills
  • Microsoft Office proficiency
  • Document management
  • Flexibility in task handling
  • Email handling efficiency
  • Scheduling
  • Data entry proficiency
  • Mail handling
  • Records maintenance
  • MS Office Suite
  • Task prioritisation
  • Records management
  • Approachable personality
  • Patience and diplomacy
  • Confidentiality awareness
  • Calendar management
  • Data organisation
  • Confidentiality maintenance
  • Precision under pressure
  • Typing speed and accuracy
  • Office equipment operation
  • Event planning
  • Verbal articulation
  • Organisational proficiency
  • Database management
  • Spreadsheet creation and analysis
  • Written correspondence
  • Spreadsheet creation
  • Presentation preparation
  • Report generation
  • Microsoft office suite mastery
  • Written expression
  • Professional discretion
  • Basic html understanding
  • Basic graphic design
  • Networking aptitude
  • Scheduling software competency
  • Process improvement initiative
  • Technical report preparation
  • Postal handling routines

Interests

  • Keeping fit daily workouts
  • love and listen to music da
  • love reading a wide range of books
  • write poetry
  • Writer of children’s books published on Kindle and Amazon
  • love movies a wide range of types of movies
  • love to cook a wide range of recipes

Timeline

Substance Misuse Practitioner

MPFT NHS
03.2019 - 12.2025

Prison Officer

HMP Birmingham
09.2006 - 09.2018

Prison Custody Officer

Premier and reliance
10.2000 - 09.2006

Sales Assistant

Clear tone and superfi
03.1991 - 09.2000

Driller

VSEL Barrow in Furness
08.1986 - 01.1991

Thorncliffe comprehensive

Barrow college

Walsall College

City of Wolverhampton College

HMP Birmingham prison service

Walsall College

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Ian Bannister