Summary
Overview
Work history
Skills
Timeline
Generic

Ian attwood

Reading

Summary

Dedicated Warehouse Operative with extensive experience providing accurate packing and picking in a fast-paced environment. Consistently hitting tight deadlines through a diligent, self-motivated work ethic. Self-motivated Warehouse Operative offering effective and efficient picking and packing to deadline. Delivering outstanding attention to detail in a fast-moving facility for continued excellent results. Dedicated customer service management professional with extensive experience in fast-paced call centre environments. Led by example to provide first-class customer care. Motivated, mentored and incentivised teams to achieve productivity and performance targets. Resourceful management professional with background in customer service, budget optimisation and resource allocation. Identifies areas for improvement and recommends cost-reduction initiatives proactively. Proven success in meeting business objectives through well-coordinated workflows. Motivated and proactive individual with good knowledge of customer service techniques and best practices. Friendly communicator, comfortable in fast-paced environments. Seeking opportunity to expand management skills within company supporting professional development.

Overview

7
7
years of professional experience

Work history

Warehouse Operative

Sainsburys / Argos
Reading, Berkshire
03.2023 - Current
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Completed work following safety rules for best working practices.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
  • Performed tagging and labelling of warehouse inventory.
  • Contacted suppliers to resolve shipment and delivery issues.

Warehouse Manager

Sainsburys / Argos
Reading, Berkshire
07.2020 - 03.2023
  • Optimised levels of goods based on sales forecasts and demand, increasing percentage of orders fulfilled.
  • Monitored and improved picking accuracy, productivity and cycle time by conducting ABC analysis and order profiling.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • Tackled root causes to diminish accidents by 30%, capturing £20.000 in annual costs savings.
  • Used Assure to manage optimal stock levels and staffing, ensuring delivery of SLAs with High Net Worth clients.
  • Introduced cluster picking methods to increase picker efficiency by 25%.


  • Managed seasonal recruitment by screening candidates, conducting interviews and coordinating comprehensive onboarding process.

Deputy Manager

Argos
Reading, Berkshire
07.2016 - 03.2019
  • Recruited and trained driven, dedicated team members, reducing staff turnover.
  • Managed and monitored multidisciplinary teams, providing coaching to consistently exceed KPI targets.
  • Created weekly performance reports, analysing and interpreting data to improve day-to-day business operations.
  • Maintained excellent client relationships by dealing with queries and complaints calmly and professionally.
  • Conducted regular audits, maintaining appropriate stock supplies to meet consumer demand.
  • Designed employee incentives and recognition schemes to achieve team targets.
  • Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.

Skills

  • Stock management
  • Loading and unloading techniques
  • Target driven
  • Warehouse Management Systems proficiency
  • Warehouse operations
  • Safety compliance
  • Effective problem solver
  • Effective workflow management
  • Product knowledge
  • MS Office expert
  • Quality Assurance and Control
  • Staff education and training
  • Skilled trainer
  • Inventory control
  • Cash handling

Timeline

Warehouse Operative

Sainsburys / Argos
03.2023 - Current

Warehouse Manager

Sainsburys / Argos
07.2020 - 03.2023

Deputy Manager

Argos
07.2016 - 03.2019
Ian attwood