Holly Mellough

Currently working at The Chester Hotel with bar, restaurant and conference/banqueting events experience.

• Maintained cleanliness in dining area which contributed to a pleasant atmosphere.
• Trained new team members, contributing to staff proficiency.
• Handled cash transactions accurately for seamless payment process.
• Coordinated with chefs on special dietary requirements ensuring customer satisfaction.
• Demonstrated exceptional customer service by promptly attending to diner's needs.
• Created a welcoming atmosphere for guests through friendly and attentive service.
• Have completed WSET level 1

Working at Pittodrie Stadium i was employed to waitress for the football matches, university balls, work events etc.

• Adhered to health and safety regulations, maintaining a safe environment.
• Helped in bar operations when needed, ensuring seamless service during peak times.
• Managed large parties effectively for smooth operation.
• Checked customers' IDs to ensure they met minimum age requirements for consumption of alcoholic beverages, promoting responsible drinking behaviours.

Summer voluntary job

• Support staff members with administrative tasks, reducing workload stress
• Assisted engineers and technical staff with day-to-day operational and project activities
• designed company logo
• Developed skills in data analysis, problem solving and professional teamwork
• Spreadsheet work (Excel, Google Sheets)
• filing and document managing
• Assisted with payment processing