Farjana Shoshi

Customer-focused hospitality professional with strong experience in customer service, customer relations and sales techniques within fast-paced environments. Demonstrates reliable performance in opening and closing procedures, accurate order taking and effective use of point of sale (POS) systems to support smooth daily operations. Skilled in product recommendations, stock control and deep cleaning while consistently adhering to food hygiene practices, food storage procedures, food temperature monitoring and detailed menu knowledge. Aims to contribute to high service standards and repeat business through efficient, friendly and compliant service.