Summary
Overview
Work history
Education
Skills
Timeline
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Maddy Orchard

Ringwood,England

Summary

I have worked at a cafe for over a year and have therefore gained lots of experience relating to customers and customer service.

Overview

3
3
years of professional experience

Work history

Food and Beverage Assistant

Jen’s cafe
Ringwood, Hampshire
04.2022 - Current
  • Cashier, responsible for processing orders on the till, taking cash and card payments
  • Restocking drinks machines and cold drinks fridges
  • Preparing customers orders
  • Dealing with customers face to face
  • Dealing with any order issues and staff issues that may arise
  • Dealing with customer complaints
  • Cleaning and tidying where necessary

Paper Deliverer

Focus magazine
Ringwood, England
01.2021 - 03.2022
  • Maintained good local area knowledge to assist in planning efficient, cost-effective delivery routes.
  • Engaged positively with community members throughout delivery routes, upholding positive company reputation.
  • Wrapped and secured papers to protect goods from damage.
  • Picked up and accurately sorted newspapers to improve delivery run efficiency.

Education

GCSEs -

Ringwood School Academy
Ringwood
09/2021 - 06/2023

A-Levels - Geography, psychology and criminology

Ringwood School Academy
Ringwood
09/2023 -

Skills

  • Food service expertise
  • Equipment management
  • Drinks upselling
  • Food portioning
  • Product recommendations
  • Kitchen deep cleaning
  • Drink pairing recommendations
  • Food hygiene practices
  • Restaurant sanitisation
  • Cash handling
  • Customer service
  • Menu knowledge
  • Quality Control
  • Point Of Sale system operation
  • Food storage procedures
  • Dispute resolution

Timeline

Food and Beverage Assistant

Jen’s cafe
04.2022 - Current

Paper Deliverer

Focus magazine
01.2021 - 03.2022

GCSEs -

Ringwood School Academy
09/2021 - 06/2023

A-Levels - Geography, psychology and criminology

Ringwood School Academy
09/2023 -

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Maddy Orchard