Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Holly Darlow

Ruislip,Greater London

Summary

Dedicated professional with over two years of experience in customer service, demonstrating exceptional time management and communication skills. Adept at creative problem-solving and team collaboration, with a strong ability to work independently while maintaining attention to detail. Committed to leveraging interpersonal skills and leadership abilities to achieve career growth and contribute effectively to organisational success.

Overview

7
7
years of professional experience

Work History

Supermarket Assistant

Waitrose & Partners
Ruislip, Greater London
05.2022 - Current
  • Provided excellent customer service, engaging with up to 100 customers daily, including regular clientele.
  • Trained new hires, ensuring smooth onboarding and role adaptation.
  • Created engaging media content for the Waitrose Ruislip TikTok, enhancing the store’s online presence.
  • Multi-skilled across tills, shelf stocking, on demand groceries (Deliveroo/UberEats) and cashing up.

Volunteer

Ruislip Manor Library
Ruislip, Greater London
01.2023 - 05.2024
  • Led weekly Lego-building sessions for children under 12, fostering creativity, teamwork, and storytelling skills.
  • Built strong relationships with local families, promoting library engagement and community involvement.

Babysitter

Local
Ruislip, Greater London
09.2022 - 12.2023
  • Provided safe and engaging childcare for two young children, developing strong multitasking and problem-solving skills.
  • Built trust with families through reliability and excellent rapport with children

Sales Advisor

Superdrug
Uxbridge, Hillingdon
07.2022 - 05.2023
  • Developed expertise in sales and customer service by advising customers on beauty and personal care products.
  • Operated tills efficiently and ensured stock replenishment, contributing to store sales and organization.

Work Experience

Hachette UK
Remote, Remote
02.2022 - 02.2022
  • Completed an intensive publishing and marketing program with one of the world’s leading publishing houses.
  • Developed a mock publishing imprint, marketing strategy, and consumer analysis through interactive case studies.
  • Gained key insights into book marketing, branding, and the publishing industry.

Air Cadet

Royal Air Force Air Cadets
Ruislip, Greater London
01.2018 - 10.2021
  • Developed leadership, teamwork, and discipline through rigorous physical and mental training.
  • Participated in aircraft simulations, radio exercises, and team-based assault courses.

Education

A-Levels - Film Studies, English Literature and Psychology

Bishop Ramsey CofE Sixth Form
Ruislip
/2022 - /2024

GCSEs - Mathematics

Bishop Ramsey CofE Secondary School
Ruislip
/2017 - /2022

GCSEs - English Language

Bishop Ramsey CofE Secondary School
Ruislip
/2017 - /2022

Skills

  • Time management
  • Customer service (2 years experience)
  • Communication & interpersonal skills
  • Creative problem-solving
  • Team collaboration & leadership
  • Attention to detail
  • Ability to work independently


Affiliations

  • Film enthusiast (Lover of Wes Anderson)
  • Avid reader
  • Social media content creation
  • Writing & Storytelling

Timeline

Volunteer

Ruislip Manor Library
01.2023 - 05.2024

Babysitter

Local
09.2022 - 12.2023

Sales Advisor

Superdrug
07.2022 - 05.2023

Supermarket Assistant

Waitrose & Partners
05.2022 - Current

Work Experience

Hachette UK
02.2022 - 02.2022

Air Cadet

Royal Air Force Air Cadets
01.2018 - 10.2021

A-Levels - Film Studies, English Literature and Psychology

Bishop Ramsey CofE Sixth Form
/2022 - /2024

GCSEs - Mathematics

Bishop Ramsey CofE Secondary School
/2017 - /2022

GCSEs - English Language

Bishop Ramsey CofE Secondary School
/2017 - /2022
Holly Darlow