Summary
Overview
Work history
Education
Skills
References
Timeline
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Hollie Nichol

Newcastle upon Tyne,Tyne and Wear

Summary

  • 19 Years old with experience in various sectors, enthusiastic to further my experience.
  • Currently studying Primary Education at York St John University.
  • Excellent team work and customer service skills.
  • Keen to learn and put my skills to a positive use.

Overview

2
2
years of professional experience

Work history

Sales assistant

Indigo Sun
Newcastle, North Sheilds
07.2024 - 08.2024
  • Conducted daily inventory checks to manage stock levels accurately.
  • Offered personalised shopping advice to enhance customer experiences.
  • Built strong relationships with regular customers for repeat business.
  • Collaborated effectively with team members to meet sales targets.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.

Volunteer

Girlguiding
Newcastle, Whitley Bay
11.2023 - 01.2024
  • Supported children with fun activities and took a leadership role.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Prepared educational materials to facilitate instruction and learning activities.
  • Maintained a safe, inclusive atmosphere by enforcing Girlguiding guidelines and policies.

Front of house waitress

The Glass House Whitley Bay
Newcastle upon Tyne
05.2023 - 01.2024
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
  • Kept tables clear of used crockery, glassware and cutlery.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.

Front House Waitress

Woods Coffee
Newcastle upon Tyne, Tyne and Wear
08.2022 - 01.2023
  • Regularly communicated with kitchen staff to maintain smooth front of house operations, minimising potential service delays.
  • Performed shop floor closing duties, thoroughly cleaning my area of work.
  • Provided friendly, courteous service, maximising positive customer satisfaction, and meeting and greeting customers.
  • Thoroughly cleaned dining areas, waiting areas and bathrooms to maintain guest comfort and hygiene.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.


Education

GCSEs - Business studies, Health and social care, English, Maths, Science, Spanish

Monkseaton High School
Whitley Bay, NTY
09.2019 - 06/2022

A-Levels - Health and Social Care

Monkseaton High School Sixth Form
Newcastle
09.2024

A-Levels - Sociology

Monkseaton High School Sixth Form
Newcastle
09.2024

York St John University, York
09/2024 -

Skills

  • Highly responsible and reliable
  • Food and beverage service
  • Friendly and approachable
  • Teamwork
  • Customer service
  • Enthusiastic and keen to learn
  • Hard working
  • Helpful and friendly
  • Good communication
  • Cash handling
  • Upselling

References

References available upon request.

Timeline

Sales assistant

Indigo Sun
07.2024 - 08.2024

Volunteer

Girlguiding
11.2023 - 01.2024

Front of house waitress

The Glass House Whitley Bay
05.2023 - 01.2024

Front House Waitress

Woods Coffee
08.2022 - 01.2023

GCSEs - Business studies, Health and social care, English, Maths, Science, Spanish

Monkseaton High School
09.2019 - 06/2022

A-Levels - Health and Social Care

Monkseaton High School Sixth Form

A-Levels - Sociology

Monkseaton High School Sixth Form

York St John University, York
09/2024 -

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Hollie Nichol