Summary
Overview
Work history
Education
Skills
Affiliations
Languages
References
Certification
Timeline
Generic

Henry Ukachukwu

Wolverhampton,UK

Summary

Dedicated and licensed SIA Door Supervisor with proven experience in event security, crowd management, and customer service. Skilled in maintaining a safe and secure environment through effective access control, bag and person searches, and proactive monitoring of spectator behavior. Recognised for strong communication skills, professionalism, and the ability to remain calm under pressure while handling incidents or emergencies. Adept at conflict resolution, supporting evacuation procedures, and ensuring compliance with venue regulations. Committed to delivering an excellent customer experience while safeguarding staff, visitors, and property.

Overview

1
1
Certification

Work history

Door supervisor

KDM Events Cannock
Cannock, Nigeria
06.2025 - 08.2025
  • Greeted and assisted visitors, delivering excellent customer service to ensure a positive event experience.
  • Conducted bag and person searches, applying access control procedures to maintain venue safety.
  • Communicated security information effectively to both the public and team members.
  • Handled conflict situations professionally, including the safe ejection of disruptive individuals.
  • Monitored crowd behavior, preventing prohibited activities such as pitch-side alcohol use, smoking, vaping, and unsafe standing.
  • Supported evacuation procedures and emergency response by guiding spectators to safety.
  • Controlled access to restricted areas including VIP, player, and hospitality zones; verified accreditation and passes.
  • Assisted in maintaining clear walkways and safe crowd movement by directing foot traffic.
  • Acted as the “eyes and ears” of the event, escalating safety concerns to the security team.
  • Provided flexible support to other teams including stewarding, traffic, and car park management.


Event steward

Platinum Chauffeur Services
Shrewsbury, Shropshire
03.2025 - 05.2025
  • Monitored venue grounds and adjacent areas to proactively identify risks.
  • Checked identification cards to ensure entry for authorised persons only.
  • Maintained order through effective crowd control techniques.
  • Utilised conflict resolution skills to diffuse tense situations.
  • Conducted regular patrols to enhance safety across premises.
  • Responded promptly to incidents, minimising potential disruption or harm.
  • Performed thorough pre and post-event safety checks to verify compliance with relevant policies and procedures.

Education

Bachelor of Technology (B. Tech) - Microbiology

Federal University of Technology Owerri
Owerri, Imo State
01.2012 - 01.2017

SIA - SIA Door Supervision

TNT Training Center, Wolverhampton.
Wolverhampton
06.2025 -

Skills

  • SIA Door Supervisor Licensed
  • Customer Service & Public Interaction
  • Conflict Management & Crowd Safety
  • Clear Verbal & Written Communication
  • Calm Under Pressure & Emergency Response
  • Metal detector operation
  • Crowd control strategies
  • Communication proficiency
  • Controlled substance recognition
  • Trained in evacuation procedures
  • Crime prevention awareness
  • Customer Service
  • Eviction procedures familiarity
  • Emergency procedure
  • Physical intervention techniques
  • De-escalation techniques
  • Property and equipment security

Affiliations

Reading, Gym, Travelling, Football

Languages

English
Fluent

References

Available on Request

Certification

SIA Door Supervision Badge

Timeline

Door supervisor

KDM Events Cannock
06.2025 - 08.2025

SIA - SIA Door Supervision

TNT Training Center, Wolverhampton.
06.2025 -

Event steward

Platinum Chauffeur Services
03.2025 - 05.2025

Bachelor of Technology (B. Tech) - Microbiology

Federal University of Technology Owerri
01.2012 - 01.2017

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Henry Ukachukwu