Ahmed Muhammed
Summary
Security professional with extensive expertise in crime prevention awareness and secure environment maintenance, holding both a Door Supervisor Licence and a CCTV Licence. Demonstrates exceptional skills in conflict management, dispute resolution, and violence prevention, ensuring safety at concerts and sporting events. Adept at problem-solving and team building, with a strong focus on health and safety consciousness. SIA licensed with proven ability to remain calm under pressure while executing emergency procedures. Career goal includes advancing within the security industry to further enhance community safety initiatives.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
DOOR SUPERVISOR
LONDON SECURITY SERVICES
London, Greenwich
04.2024 - Current
- Assisted in emergency evacuation drills, ensuring understanding amongst staff and visitors.
- Liaised efficiently with local law enforcement when required, supporting investigations or reporting incidents accurately.
- Conducted thorough bag and body searches for enhanced security.
- Balanced firmness with diplomacy when enforcing rules, maintaining positive relationships without compromising on security standards.
- Handled customer queries in a professional and friendly manner to ensure satisfaction.
- Worked closely with management to implement new security measures, improving overall site security levels.
- Managed queues effectively during busy periods, reducing waiting times and maintaining visitor satisfaction.
- Kept detailed incident reports following any issues or disruptions on site.
- Collaborated closely with team members for efficient operations.
- Carried out checks on fire doors regularly, ensuring compliance with safety regulations.
- Used conflict resolution skills to diffuse tense situations.
- Received training in fire safety procedures, enhancing preparedness in case of emergencies.
- Provided first aid assistance when necessary, prioritising health and safety of all individuals present.
- Detected fraudulent identification cards swiftly, preventing unauthorised access.
- Applied crowd-control techniques to foster order and safety.
- Monitored venue grounds and adjacent areas to proactively detect risks.
- Conducted detailed searches and confiscated unauthorised or illegal items.
- Handled ID checks using company system, managing customer access or denial in line with company policy.
SECURITY DOOR SUPERVISOR
ACCOLADE SECURITY
LONDON, GREATER LONDON
02.2023 - 01.2024
- Responded quickly to incidents, prevented escalation.
- Checked CCTV systems to ensure optimal functionality.
- Monitored fire exits and alarm systems to guarantee readiness in case of emergencies.
- Demonstrated thorough knowledge of licensing laws, upheld standards consistently.
- Enforced venue policies for a safe environment.
- Maintained site security by conducting regular patrols.
- Checked bags at entrance for contraband items.
- Ensured compliance with health and safety regulations by carrying out regular checks.
- Participated in staff training sessions for continuous professional development.
- Controlled access points to prevent unauthorised entry.
- Handled ID checks using company system, managing customer access or denial in line with company policy.
- Minimised threat of violence, conducting body searches and screening processes through X-rays and metal detectors.
- Maintained accurate surveillance records and incident reporting in line with regulatory requirements.
CCTV OPERATOR
FORT KNOX SECURITY
ABUJA
03.2021 - 02.2023
- Participated in regular in-service training to stay updated on latest surveillance technology advancements.
- Improved overall site safety by promptly reporting suspicious incidents to relevant authorities.
- Managed data storage efficiently to preserve vital surveillance footage for future use.
- Collaborated with management team to develop effective security protocols based on CCTV observations.
- Conducted routine checks of surveillance equipment, ensuring continuous operation.
- Identified potential security breaches by meticulously observing on-screen events.
- Coordinated emergency response efforts in the event of safety breaches.
- Reviewed archived footage upon request from law enforcement, helping solve criminal cases more efficiently.
- Controlled access points, enhancing site security and preventing unauthorised intrusion.
- Ensured compliance with Data Protection Act during handling and storage of CCTV footages.
- Maintained high level of vigilance whilst monitoring CCTV screens for irregular activities.
- Kept detailed logs of notable incidents observed during shifts, aiding incident reporting process.
- Answered radio and telephone enquiries in polite and courteous manner.
- Kept control room clean, tidy and hazard-free at all times.
- Maintained strict confidentiality at all times.
- Eliminated unauthorised access through effective employee and visitor screening.
- Monitored multiple screens simultaneously, ensuring comprehensive coverage of premises.
- Boosted situational awareness by constantly scanning surroundings beyond screen views using cameras' pan-tilt-zoom capabilities.
SECURITY DOOR SUPERVISOR
CARDINAL SECURITY SERVICES
LAGOS
01.2020 - 02.2021
- Worked closely with colleagues to maintain team efficiency.
- Demonstrated thorough knowledge of licensing laws, upheld standards consistently.
- Checked CCTV systems to ensure optimal functionality.
- Managed queues efficiently during peak hours.
- Conducted ID checks for age verification.
- Reported any suspicious behaviour to the management immediately.
- Liaised effectively with police and local authorities as needed.
- Dealt with difficult individuals or groups, maintained peace and order.
- Recorded incident reports accurately post-event.
- Assisted in emergency situations, ensured safety of all present.
- Maintained site security by conducting regular patrols.
- Used approved techniques to defuse conflict and remove unruly guests.
- Facilitated effective complaint management with thorough incident reports.
- Secured cash and valuables against on-property loss or interference during transport.
- Screened passengers and belongings to clear for boarding.
- Monitored fire exits and alarm systems to guarantee readiness in case of emergencies.
Education
Bachelor of Arts - Mass Communication
FOUNTAIN UNIVERSITY
Osogbo, Nigeria 08.2015 - 10.2019
Skills
- Crime prevention awareness
- Tactful assertiveness
- Secure environment maintenance
- Health and safety consciousness
- Loss prevention methods
- Door Supervisor License
- Health and Safety
- Conflict management
- Dispute Resolution
- SIA licensed
- Problem-solving
- Communication skills
- Team building
- Calm under pressure
- Emergency procedures
- CCTV Licence
- Physical intervention techniques
- CCTV monitoring
- Confident
- Concerts and sporting events
- Security Industry Authority (SIA) licensed
- Violence prevention
Certification
SIA Door Supervisor License
Act Security Awareness Training
Act Awareness Training
First Aid At Work L3 (VTQ)
CCTV Operator License
Timeline
DOOR SUPERVISOR
LONDON SECURITY SERVICES
04.2024 - Current
SECURITY DOOR SUPERVISOR
ACCOLADE SECURITY
02.2023 - 01.2024
CCTV OPERATOR
FORT KNOX SECURITY
03.2021 - 02.2023
SECURITY DOOR SUPERVISOR
CARDINAL SECURITY SERVICES
01.2020 - 02.2021
Bachelor of Arts - Mass Communication
FOUNTAIN UNIVERSITY
08.2015 - 10.2019