Summary
Overview
Work history
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Henry Phipps

Aldershot,Hampshire

Summary

Friendly and service-focused, equipped with strong communication skills and knack for problem-solving. Demonstrates excellent teamwork and customer service abilities, ensuring a positive outcome. Ready to bring energy and dedication to any role.


Overview

1
1
year of professional experience

Work history

Waiter

Hogs back hotel
Tongham, Surrey
07.2024 - Current
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.
  • Accommodated special dietary requests, enhancing customer dining experience.
  • Worked collaboratively with kitchen staff for efficient service delivery.
  • Communicated efficiently with fellow team members, fostering a harmonious working environment.
  • Remained calm under pressure, ensuring better performance during peak hours.
  • Handled payment transactions to guarantee smooth customer checkout process.
  • Helped reduce waiting times by swiftly clearing tables after use.
  • Maintained professional appearance throughout shifts, reflecting positively on establishment image.
  • Upheld health and safety standards by regularly sanitising hands and work areas.
  • Delivered excellent customer service through friendly and polite interaction.

Sales Assistant (Work Experience)

Love Your Home
Godalming, Surrey
01.2025 - 02.2025
  • Handled incoming calls and emails, ensuring prompt response.
  • Managed correspondence, keeping all parties up-to-date on project developments.
  • Maintained a high level of service whilst dealing with client queries and complaints.
  • Showed initiative and willingness to take on new challenges.
  • Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.
  • Participated in staff meetings to discuss latest developments.

Sports coach for children (Work Experience)

Complete Coaching
Camberley, Surrey
06.2024 - 06.2024
  • Developed children's physical abilities by planning and implementing engaging sports sessions.
  • Promoted principles of good sportsmanship amongst the children, fostering a respectful team environment.
  • Improved children's coordination to enhance their sporting skills.
  • Adapted coaching style depending on needs and abilities of different teams and individuals.

Education

BTEC Level 3 - Business Studies and Finance

Farnborough College of Technology
Farnborough
09.2024 -

GCSEs -

Ash Manor School
Ash
04.2001 -

Skills

  • Sales persuasion
  • Friendly disposition
  • Customer Service
  • Handling difficult customers
  • Payment Processing
  • Positive attitude
  • Exceptional interpersonal skills
  • Basic accounting
  • Clear communication

Accomplishments

Awarded Royal Humane Society Certificate of Commendation for helping to save the life of a distressed individual who was seeking to take their own life.

Affiliations

  • I enjoy playing and watching football, and was captain of my youth football team.

References

References available upon request.

Timeline

Sales Assistant (Work Experience)

Love Your Home
01.2025 - 02.2025

BTEC Level 3 - Business Studies and Finance

Farnborough College of Technology
09.2024 -

Waiter

Hogs back hotel
07.2024 - Current

Sports coach for children (Work Experience)

Complete Coaching
06.2024 - 06.2024

GCSEs -

Ash Manor School
04.2001 -

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Henry Phipps