Henok Gebremichael
Manchester
Summary
Bilingual Amharic and Tigrinya interpreter with a Level 3 Advanced Diploma in Interpreting and experience in community-based interpretation. Skilled in facilitating accurate and culturally sensitive communication between English and native language speakers. Experienced in public service and charity settings, ensuring clarity and professionalism. Seeking to expand expertise in professional interpreting, including remote and on-site assignments. Strong interpersonal and problem-solving skills, with a commitment to delivering high-quality service.
Overview
10
10
years of professional experience
Work History
Telephone Interpreter
Language Empire
01.2025 - Current
- Provided instantaneous interpretations during emergency situations, ensuring swift assistance and care provision.
- Boosted client satisfaction by providing efficient, accurate interpretation services over the phone.
- Maintained cultural sensitivity when conveying messages; promoted mutual respect and understanding among callers.
Construction CSCS
Legacie lmtd
Manchester
01.2024 - 10.2024
- Adapted to new work environments quickly, demonstrating flexibility and the ability to process information efficiently.
- Collaborated with multinational teams, ensuring effective communication across language barriers.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
Warehouse operator
THG
Manchester
11.2021 - 06.2022
- Communicated effectively within a diverse team, ensuring clarity in task execution.
- Developed strong attention to detail, verifying shipment accuracy, and maintained organised records.
- Worked effectively under tight deadlines, demonstrating adaptability and problem solving skills.
Warehouse Operative
Amzon Fulfilment center
Manchester, United Kingdom
06.2017 - 12.2021
- Provided real-time communication and coordination within a multilingual team, ensuring smooth warehouse operations.
- Coordinated freight movements by maintaining constant communication through radio.
- Applied problem solving skills as an Amnesty responder, handling emergency situations involving robotic system an conveyor belts.
Interpretation
Revive Charity Drop-In
Salford, United Kingdom
09.2015 - 01.2017
- Provided accurate and culturally appropriate interpretation for refugees and asylum seekers in various settings.
- Acted as cultural conduit, assisting parties who did not speak similar languages to communicate with, and understand, one another.
- Maintained neutrality and professionalism, adapting to diverse cultural and emotional situations.
Education
Interpreter level 3 Advanced Diploma -
Reed Courses
ManchesterAAT level 1 - Accounting
Salford College
Manchester, United kingdom.ESOL Level 1 - English
Salford Future Skills
Manchester, United kingdomSkills
- Accurate, impartial interpretation
- Telephone interpreting
- People management
- Excellent customer care
- Public service interpreting
Custom
Timeline
Telephone Interpreter
Language Empire
01.2025 - Current
Construction CSCS
Legacie lmtd
01.2024 - 10.2024
Warehouse operator
THG
11.2021 - 06.2022
Warehouse Operative
Amzon Fulfilment center
06.2017 - 12.2021
Interpretation
Revive Charity Drop-In
09.2015 - 01.2017
Interpreter level 3 Advanced Diploma -
Reed Courses
AAT level 1 - Accounting
Salford College
ESOL Level 1 - English
Salford Future Skills
Similar Profiles
Fahima SultaniFahima Sultani
Interpreter at Language EmpireInterpreter at Language Empire
Mehran ShahidehpourMehran Shahidehpour
Over The Phone Interpreter at Certified Language International and CTS LanguageOver The Phone Interpreter at Certified Language International and CTS Language
Marina KryazhevaMarina Kryazheva
Assistant Professor (Full-Time) at Defense Language Institute-Foreign Language CenterAssistant Professor (Full-Time) at Defense Language Institute-Foreign Language Center
Joshua SmithJoshua Smith
Field Sales Advisor at Virgin MediaField Sales Advisor at Virgin Media
Charlie CampbellCharlie Campbell
Trainee Ski Instructor at IASITrainee Ski Instructor at IASI