Halyna Prylutska

Has worked as a part-time freelance interpreter and translator since 2001.

• Informing customers on the service provided by the organisation face to face and on phone
• Delivering customers support services in a friendly, accessible manner
• Answering calls and corresponding with clients and partner organisations/companies
• Organising diaries and arranging appointments
• Registering customers, support with career guidance
• Carrying out meetings with customers both individually and in groups, recording all activities through the company database and completing relevant paperwork
• Supporting Employability and Skills Advisers to progress customers helping them to access training and employment
• Supporting the employability team to obtain relevant identification and evidence
• Using IT systems and databases

Volunteering for the Job Centre Plus as an interpreter for Ukrainian refugees at events and job fairs

• Provided parties with clear and exact translation of written materials and interpretation of verbal conversations.
• Offered cultural input to speakers, assisting parties speaking different languages communicate.
• Verified and edited existing translations for content consistency with original message.

• Practiced civil, family and commercial law
• Represented clients in court proceedings

• Translated legal documents for notarial certification in/from English-Ukrainian besides ordinary legal secretarial and administrative duties
• Predominantly translated legal documents and technical specifications

• Developed foreign language learning programmes for economic courses students
• Taught English to students
• Provided engaging educational resources to broaden student learning tools.
• Set and marked written and spoken language exams.
• Tutored students struggling with specific barriers to learning.

• Performed translations and interpreting for the company management at meeting with partners from overseas
• Correspondence with foreign partners and telephone conversations
• Managed conversational flow without dominating or intruding.
• Consulted specialised dictionaries, thesauruses and reference books, identifying closest equivalents for nuanced terminology, words and phrases.
• Built positive, professional relationships with clients through effective, compassionate communication.

• Taught English to pupils
• Provided tailored feedback to students and parents, identifying constructive areas for improvement.
• Prepared students to take official exams, achieving high success rate.
• Tutored students struggling with specific barriers to learning.