HENDERSON DOWNER
Nefyn Pwllheli,Gwynedd
Overview
1
1
year of professional experience
1
1
Certification
Work history
Team member
Haven
Pwllheli , Gwynedd
02.2025 - 10.2025
- Provided excellent customer service to enhance business reputation.
- Collaborated effectively with team members to meet project deadlines.
- Conveyed product information effectively to customers, promoting sales.
- Managed cash register transactions for accurate record keeping.
- Maintained high standards of food hygiene, securing customer trust.
- Displayed teamwork skills to improve overall productivity.
- Upheld company policies strictly, fostering a compliant work environment.
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Warmly greeted customers and proactively reduced wait times.
Team member
Asda
Pwllheli , Gwynedd
12.2024 - 01.2025
- Provided excellent customer service to enhance business reputation.
- Facilitated customer relations for increased brand loyalty.
- Ensured workplace cleanliness with regular maintenance tasks.
- Optimised inventory control for streamlined operations.
- Achieved efficient workflow with proper time management.
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
Catering assistant
Siop y Madryn
Nefyn Pwllheli , Gwynedd
05.2024 - 09.2024
- Conducted routine checks on cooking equipment for timely maintenance or replacement if necessary.
- Collaborated with other team members for smooth catering operations consistency in quality.
Education
Certificate of Higher Education - Paediatric First Aid
High Speed Learning
11.2025
Certificate of Higher Education - Customer service
London YouView University
London08.2024
Diploma of Higher Education - Customer Service
Allison C/o London YouView University
London08.2024
Skills
- Attention to deadlines
- Adaptability and Flexibility
- Cash handling
- Customer Service
- Conflict resolution techniques
- Dispute Resolution
- Handling cash
- Point of sale operation
- Health and Safety Compliance
Certification
- HENDERSON DOWNER
- Diploma in Customer Service
- 12th September, 2024
- 1238-42315426
- Https://alison.com/certification/check/dc5ab29013
Languages
English
Advanced
C1
Timeline
Team member
Haven
02.2025 - 10.2025
Team member
Asda
12.2024 - 01.2025
Catering assistant
Siop y Madryn
05.2024 - 09.2024
Certificate of Higher Education - Paediatric First Aid
High Speed Learning
Certificate of Higher Education - Customer service
London YouView University
Diploma of Higher Education - Customer Service
Allison C/o London YouView University