Laura Booth
Market Harborough,Leicestershire
Summary
Resourceful team member experienced in meeting deadlines and conducting risk assessments. Delivered organisational success through effective communication, conflict resolution, and team-building while adapting to changing conditions. Committed to business growth and continuous professional development.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Team member
McDonald's
Market Harborough, Leicestershire
09.2025 - Current
- Maintained high standards of food hygiene, securing customer trust.
- Processed cash register transactions to ensure accurate financial records and customer satisfaction.
- Achieved efficient workflow with proper time management.
- Maintained workplace cleanliness through consistent maintenance tasks to promote a safe environment.
Activity instructor
Ecoventure
Ras Al Kaimah
09.2023 - 03.2025
- Organised team-building exercises to enhance cooperation among participants.
- Conducted regular checks of facilities for any hazards or maintenance needs, ensuring a safe environment at all times.
- Implemented participant feedback to enhance overall service quality.
- Collaborated with other instructors for creating diverse activity programs.
- Fostered a safe and enjoyable environment by implementing strict safety measures.
- Led groups in various recreational activities, boosting participant engagement.
Activity instructor
PGL
Shrewsbury, Shropshire
06.2024 - 09.2024
- Compiled comprehensive session reports highlighting participant achievements and identified improvement areas.
- Incorporated participant feedback to elevate service quality and enhance participant satisfaction.
- Designed engaging activities focused on developing children's physical skills and promoting active play.
- Administered first-aid treatment, ensuring injured participants received immediate care.
Barista Maestro
Costa Coffee
Market Harborough, Leicestershire
09.2021 - 08.2023
- Cultivated strong relationships with regular clients, enhancing loyalty and encouraging repeat business.
- Coordinated high-volume orders during peak hours, ensuring consistent quality of service.
- Performed cash handling duties accurately to maintain financial integrity.
- Monitored freshness of pastries on display, supporting overall quality assurance.
Education
Diploma of Higher Education - Primary Education
Birmingham City University
Birmingham, England 09.2024 -
A-Levels - Outdoor Education
Shuttleworth College
Biggleswade, Central Bedfordshire 09.2021 - 05.2023
GCSEs -
Welland Park Academy
Market Harborough, LeicestershireSkills
- Customer Service
- Product knowledge
- Attention to deadlines
- Risk assessment procedures
- Adaptability and Flexibility
- Calm under pressure
- Communication skills
- Team building
- Conflict resolution
- Constructive feedback
Affiliations
- Hiking
- Reading
- Musical theatre
- Outdoor sport
Certification
- Full UK driver's licence
- RYA First Aid certified
Timeline
Team member
McDonald's
09.2025 - Current
Diploma of Higher Education - Primary Education
Birmingham City University
09.2024 -
Activity instructor
PGL
06.2024 - 09.2024
Activity instructor
Ecoventure
09.2023 - 03.2025
Barista Maestro
Costa Coffee
09.2021 - 08.2023
A-Levels - Outdoor Education
Shuttleworth College
09.2021 - 05.2023
GCSEs -
Welland Park Academy