Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Timeline
Generic

Aminah Rashid

Birmingham

Summary

I am a hardworking, ambitious student seeking employment to further grow my skills and experience and given the opportunity to earn my own money to feel a real sense of independence. Bringing forth a motivated attitude and a variety of powerful skills. Have on many occasions, demonstrated my ability to handle responsibility on my own and work as a team with other individuals. Furthermore, I am an effective and articulate communicator with all levels of employees. I also have an extremely versatile skill set including management, communication, problem-solving and an eye for detail. Moreover, I am great at handling multiple tasks daily, competently and at working well under pressure

Overview

2
2
years of professional experience
7
7
years of post-secondary education

Work history

Team Member

Chaiiwala
Birmingham
06.2022 - 01.2023
  • Prepared fresh pastries and sandwiches daily for a variety of offerings.
  • Kept up-to-date knowledge about menu items, guiding customers effectively.
  • Dealt with customer queries and complaints, ensuring high level of customer satisfaction.
  • Promoted daily specials to increase sales.
  • Prepared hot and cold beverages for customers' satisfaction.
  • Handled cash transactions accurately, minimising discrepancies at the end of shift.
  • Ensured cleanliness of cafe premises by performing regular cleaning duties.
  • Managed take-away orders efficiently, catering to the needs of busy customers.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.

Postal Assistant

Edgbaston Premier
Birmingham, Edgbaston
01.2021 - 07.2021
  • Managed customer queries with a high level of professionalism and patience.
  • Prepared outgoing mail for dispatch, ensuring proper packaging and labelling.
  • Ensured punctual pick-up of mail from post office boxes daily.
  • Received payments for postage fees and recorded transactions accurately.
  • Maintained cleanliness and orderliness in the work area, promoting a safe working environment.
  • Handled sensitive documents with utmost confidentiality, ensuring privacy.
  • Delivered mail to designated locations, ensuring accuracy and timely service.

Education

GCSEs - Maths, English, Science

Starbank Academy
Birmingham
09.2018 - 07.2023

A-Levels - Applied Science

Cadbury College
Birmingham
09.2023 - 07.2025

Skills

  • Adaptability and Flexibility
  • Customer relationship management software
  • Attention to deadlines
  • Cash handling
  • Customer Service
  • Training and Development
  • Performance Management
  • Health and safety standards
  • Retail product sales
  • Quality food preparation
  • Positive attitude
  • Communication skills
  • Team Leadership
  • Attention to Detail
  • Critical-thinking

Languages

English
Fluent
Urdu
Intermediate

Accomplishments

School council, Starbank School:

- Volunteering as the school council at my secondary school gave me ample administrative and managerial experience.

- I was elected to represent the views of all pupils and analyse various school issues and come up with practical solutions for improvement of pupils education and opportunities.

- Volunteered at open and parent evenings giving up my own time.

- Partook in school assemblies and developed public speaking skills.

Timeline

A-Levels - Applied Science

Cadbury College
09.2023 - 07.2025

Team Member

Chaiiwala
06.2022 - 01.2023

Postal Assistant

Edgbaston Premier
01.2021 - 07.2021

GCSEs - Maths, English, Science

Starbank Academy
09.2018 - 07.2023
Aminah Rashid