Hemal Janardan
Leicester East,Leicestershire
Summary
Highly skilled professional with proficiency in effective communication, sales, negotiation, inventory management, and supply chain management. Exhibits outstanding organizational planning, product knowledge, and problem-solving capabilities. Expert in ensuring data accuracy and effectively representing products, dedicated to utilizing skills to propel business success and foster career advancement within industry.
Overview
19
19
years of professional experience
4028
4028
years of post-secondary education
Work history
CASH & CARRY ASSISTANT | RECEPTIONIST | ADMIN ASSISTANT
Bestway Cash & Carry
Leicester
09.2015 - 05.2025
- Serve Customers, process cash/ card orders and operate tills accurately and quickly. Where appropriate, seek to achieve suitable add on sales.
- Replenish stock to ensure that aisles are consistently well stocked, stock is coded correctly, stock discrepancies are escalated and the shelves are always neat and tidy.
- Pick cash and carry orders to correct times ensuring that they are ready for the customer to collect.
- Constantly update my product knowledge by attending training sessions and by questioning Reps and Managers on products so that I can advise customers on most suitable and correct products.
- Try to go the 'extra mile' for customers and ensure that all customers receive an excellent level of customer service.
- Take full responsibility of the task assigned, and assist with extra admin duties including payroll admin.
- Assist in other departments as required such as shop floor, reception and buying office.
- Became a part of Usdaw union in 2023, Collective bargaining and negotiation were part of it. Negotiation terms and condition, representation of members, individual concern, legal and financial problems, recruiting and organizing, workplace meetings, training and development.
CUSTOMER ASSISTANT DOT COM - CHRISTMAS PERIOD
Tesco extra
Leicester
12.2015 - 09.2025
- Ensuring customers are always able to get the products they need.
- Updating promotions and ensuring aisles are welcoming.
- Helping team and customers to ensure slick and speedy checkout experience during the Christmas festive period.
- Ensuring customers leave the store feeling valued and satisfied.
SUPERVISOR
Burger King
Leicester
01.2007 - 03.2010
- Responsible for supervising the day-to-day activities of subordinates.
- Providing excellent service to all customers through direct salesmanship.
- Prompt and courteous service, and maintaining knowledge of and compliance with all corporate standards.
- Supervised daily operations ensuring adherence to quality standards and customer satisfaction.
- Trained and mentored team members on efficient food preparation and service techniques.
- Implemented effective scheduling strategies to optimise staff performance during peak hours.
- Coordinated inventory management processes to maintain optimal stock levels and reduce waste.
- Ensured compliance with health and safety regulations through regular staff training and inspections.
Team member
Burger King
Bracknell, Reading
01.2010 - 01.2012
- Facilitated customer interactions by greeting patrons and processing orders efficiently.
- Prepared food and drink orders to meet customer expectations.
- Responded to inquiries regarding menu items, policies, and services.
- Maintained cleanliness of work environment to uphold hygiene standards.
Education
Level 2 Certificate - Business Administration
Principles Of Business Administration (FO) TQ
Leicester /2022 - 01.2022
ESOL Entry level - 2 and 3
Bracknell and Wokingham College
GCSE Equivalent -
Nirmala Mata High School
Diu India /2005 - 01.2005
NOCN level 1 Trade Union Representative - Union Representative
Shrewsbury College
Kegworth, Leicestershire /2024 -
NOCN Level 1 Trade Union Health and Safety Rep - Union Health & Safety Representative
Shrewsbury College
Kegworth, Leicestershire /2025 -
Skills
- Effective communication
- Sales and negotiation
- Inventory management
- Supply chain management
- Organizational planning
- Product expertise
- Problem solving
- Representation skills
- Data accuracy
Languages
Gujarati
English
Hindi
Custom
- Managing my baking and cooking social media diary (TasteFromMyKitchen)
- Films and cinema
- Socialising and travelling
Timeline
CUSTOMER ASSISTANT DOT COM - CHRISTMAS PERIOD
Tesco extra
12.2015 - 09.2025
CASH & CARRY ASSISTANT | RECEPTIONIST | ADMIN ASSISTANT
Bestway Cash & Carry
09.2015 - 05.2025
Team member
Burger King
01.2010 - 01.2012
SUPERVISOR
Burger King
01.2007 - 03.2010
ESOL Entry level - 2 and 3
Bracknell and Wokingham College
Level 2 Certificate - Business Administration
Principles Of Business Administration (FO) TQ
/2022 - 01.2022
GCSE Equivalent -
Nirmala Mata High School
/2005 - 01.2005
NOCN level 1 Trade Union Representative - Union Representative
Shrewsbury College
/2024 -
NOCN Level 1 Trade Union Health and Safety Rep - Union Health & Safety Representative
Shrewsbury College
/2025 -