Helga Solange Estrela
Manchester,United Kingdom
Summary
Experienced and approachable individual with professional, friendly and polite manner. Confident, quick learner comfortable working in fast-paced environments. Maintains excellent quality standards through thorough checks and proactively suggesting process improvements.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
26
26
years of professional experience
Work history
Warehouse operative
Missy Empire
Manchester, Manchester
05.2023 - 07.2025
- Maintained adherence to safety protocols, promoting optimal working practices.
- Achieved high-volume efficiency in order picking, packing, and dispatch operations.
- Enabled timely shipping by facilitating loading of packaged goods onto trucks.
- Performed accurate stock counts and recorded data in the inventory system.
Manager of sales
Dibel Sa The Body Shop Portugal
Ponta Delgada , Portugal
10.2003 - 08.2019
- Exceeding sales targets resulted from leading team with inspirational guidance and robust training initiatives.
- Implemented innovative sales techniques, focusing on cross-selling additional products and services.
- Cultivated a culture of open communication among team members, boosting overall productivity.
- Introduced a motivational rewards programme that elevated team morale and performance results.
- Managed customer complaints effectively through merchandise exchanges, refunds, and billing adjustments.
- Executed hiring processes to recruit ideal candidates, strengthening workforce dynamics.
Administrative clerk
TRF
Ponta Delgada, Portugal
01.2000 - 09.2003
- Streamlined office efficiency by sorting, filing, and managing paperwork.
- Processed invoices, receipts, and credit notes for accurate financial tracking.
- Optimised communication channels while managing incoming calls and emails.
- Supported team members with administrative tasks to enhance overall workflow.
Education
Diploma of Higher Education - Economy
Domingos Rebelo Secondary School
PortugalSkills
- Stock management
- Multidisciplinary teamwork
- Fast-paced picking and packing
- Efficient and proactive
Timeline
Warehouse operative
Missy Empire
05.2023 - 07.2025
Manager of sales
Dibel Sa The Body Shop Portugal
10.2003 - 08.2019
Administrative clerk
TRF
01.2000 - 09.2003
Diploma of Higher Education - Economy
Domingos Rebelo Secondary School