Summary
Overview
Work history
Education
Skills
Timeline
Generic
Helga Solange Estrela

Helga Solange Estrela

Manchester,United Kingdom

Summary

Experienced and approachable individual with professional, friendly and polite manner. Confident, quick learner comfortable working in fast-paced environments. Maintains excellent quality standards through thorough checks and proactively suggesting process improvements.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

26
26
years of professional experience

Work history

Warehouse operative

Missy Empire
Manchester, Manchester
05.2023 - 07.2025
  • Maintained adherence to safety protocols, promoting optimal working practices.
  • Achieved high-volume efficiency in order picking, packing, and dispatch operations.
  • Enabled timely shipping by facilitating loading of packaged goods onto trucks.
  • Performed accurate stock counts and recorded data in the inventory system.

Manager of sales

Dibel Sa The Body Shop Portugal
Ponta Delgada , Portugal
10.2003 - 08.2019
  • Exceeding sales targets resulted from leading team with inspirational guidance and robust training initiatives.
  • Implemented innovative sales techniques, focusing on cross-selling additional products and services.
  • Cultivated a culture of open communication among team members, boosting overall productivity.
  • Introduced a motivational rewards programme that elevated team morale and performance results.
  • Managed customer complaints effectively through merchandise exchanges, refunds, and billing adjustments.
  • Executed hiring processes to recruit ideal candidates, strengthening workforce dynamics.

Administrative clerk

TRF
Ponta Delgada, Portugal
01.2000 - 09.2003
  • Streamlined office efficiency by sorting, filing, and managing paperwork.
  • Processed invoices, receipts, and credit notes for accurate financial tracking.
  • Optimised communication channels while managing incoming calls and emails.
  • Supported team members with administrative tasks to enhance overall workflow.

Education

Diploma of Higher Education - Economy

Domingos Rebelo Secondary School
Portugal

Skills

  • Stock management
  • Multidisciplinary teamwork
  • Fast-paced picking and packing
  • Efficient and proactive

Timeline

Warehouse operative

Missy Empire
05.2023 - 07.2025

Manager of sales

Dibel Sa The Body Shop Portugal
10.2003 - 08.2019

Administrative clerk

TRF
01.2000 - 09.2003

Diploma of Higher Education - Economy

Domingos Rebelo Secondary School
Helga Solange Estrela