Summary
Overview
Work history
Education
Skills
Timeline
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Helga Solange Estrela

Helga Solange Estrela

Manchester,United Kingdom

Summary

Experienced and approachable individual with professional, friendly and polite manner. Confident, quick learner comfortable working in fast-paced environments. Maintains excellent quality standards through thorough checks and proactively suggesting process improvements.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

26
26
years of professional experience

Work history

Warehouse operative

Missy Empire
Manchester, Manchester
05.2023 - 07.2025
  • Maintained adherence to safety protocols, promoting optimal working practices.
  • Achieved high-volume efficiency in order picking, packing, and dispatch operations.
  • Enabled timely shipping by facilitating loading of packaged goods onto trucks.
  • Performed accurate stock counts and recorded data in the inventory system.

Manager of sales

Dibel Sa The Body Shop Portugal
Ponta Delgada , Portugal
10.2003 - 08.2019
  • Exceeding sales targets resulted from leading team with inspirational guidance and robust training initiatives.
  • Implemented innovative sales techniques, focusing on cross-selling additional products and services.
  • Cultivated a culture of open communication among team members, boosting overall productivity.
  • Introduced a motivational rewards programme that elevated team morale and performance results.
  • Managed customer complaints effectively through merchandise exchanges, refunds, and billing adjustments.
  • Executed hiring processes to recruit ideal candidates, strengthening workforce dynamics.

Administrative clerk

TRF
Ponta Delgada, Portugal
01.2000 - 09.2003
  • Streamlined office efficiency by sorting, filing, and managing paperwork.
  • Processed invoices, receipts, and credit notes for accurate financial tracking.
  • Optimised communication channels while managing incoming calls and emails.
  • Supported team members with administrative tasks to enhance overall workflow.

Education

Diploma of Higher Education - Economy

Domingos Rebelo Secondary School
Portugal

Skills

  • Stock management
  • Multidisciplinary teamwork
  • Fast-paced picking and packing
  • Efficient and proactive

Timeline

Warehouse operative

Missy Empire
05.2023 - 07.2025

Manager of sales

Dibel Sa The Body Shop Portugal
10.2003 - 08.2019

Administrative clerk

TRF
01.2000 - 09.2003

Diploma of Higher Education - Economy

Domingos Rebelo Secondary School

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Helga Solange Estrela