Helena Ashraf Kashani
Portsmouth,Hampshire
Summary
A highly skilled pharmacy professional with extensive knowledge of medication and strong familiarity with NHS processes. Demonstrates exceptional pharmaceutical salesmanship and customer service, coupled with robust decision-making and multitasking skills. Assisted over 50 patients per day with medication advice and prescription processing while maintaining 100% accuracy in dispensing records. Adept at timekeeping, teamwork, and communication to ensure efficient, safe, and patient-focused healthcare delivery. Committed to leveraging clinical knowledge and practical experience to improve patient outcomes and support high-quality healthcare.
Overview
4
4
years of professional experience
Work history
Pharmacy assistant
Goldchem Pharmacy
Portsmouth, Hampshire
08.2025 - 10.2025
- Improved patient care by providing professional advice on medications.
- Conducted regular stock checks to maintain an accurate inventory system.
- Dispensed medications under the supervision of a pharmacist, ensuring safe practices at all times.
- Utilised comprehensive knowledge of over-the-counter medicines to provide accurate advice to customers.
- Served an average of 200+ customers per day while maintaining 100% accuracy in dispensing.
- Stored medicines in appropriate temperature-controlled conditions to maintain quality.
- Received incoming controlled drug supplies, storing them within correct, secure locations.
Waitress & Kitchen Supervisor
Wild Garlic Catering
Eastleigh, Hampshire
08.2021 - 08.2024
- Enhanced guest satisfaction through attentive and prompt service.
- Handled customer complaints professionally, improving overall dining experience.
- Improved team morale through effective communication and leadership skills.
- Balanced time efficiently; managed multiple tasks simultaneously without compromising on quality.
- Improved team efficiency by 20% through workflow optimisation
- Adhered strictly to health and safety regulations, maintaining safe working conditions at all times.
- Led a team of 20 waiting staff to deliver top-quality service and reach revenue goals.
Education
Bachelor of Science - Pharmacology
Portsmouth University
Portsmouth, England 09.2023 -
A-Levels - Science & Mathematics
Barton Peveril Sixth Form College
Eastleigh, Hampshire 09.2021 - 06.2023
GCSEs -
Toynbee School
Eastleigh, Hampshire 09.2016 - 07.2021
Skills
- Medication knowledge
- Familiarity with NHS processes
- Patient safety awareness
- Pharmaceutical salesmanship
- Proficient in patient record systems, eg, PharmOutcomes
- Customer Service
- Decision-Making capability
- Multitasking mastery
Languages
English
Native
Persian
Fluent
Affiliations
- Playing the Piano
- Fitness and Wellbeing
- Continuous Learning in Pharmaceutical Sciences
References
References available upon request.
Timeline
Pharmacy assistant
Goldchem Pharmacy
08.2025 - 10.2025
Bachelor of Science - Pharmacology
Portsmouth University
09.2023 -
A-Levels - Science & Mathematics
Barton Peveril Sixth Form College
09.2021 - 06.2023
Waitress & Kitchen Supervisor
Wild Garlic Catering
08.2021 - 08.2024
GCSEs -
Toynbee School
09.2016 - 07.2021