Shyam Patel
Harrow,Middlesex
Summary
Pharmacy professional with extensive experience in order processing and prescription management. Expertise in pharmaceutical software, inventory control, and adherence to NHS protocols. Proven ability to provide OTC medication guidance and exceptional customer support, ensuring high service standards. Committed to enhancing patient care and optimizing pharmaceutical operations through technical knowledge and operational efficiency.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work history
Pharmacy assistant
ashlex limited
Southall, Ealing
02.2024 - 11.2025
- Coordinated with medical representatives to ensure timely stock replenishment and effective promotions.
- Educated customers on correct medication usage and potential side effects.
- Administered flu shots and vaccinations, supporting community health initiatives.
- Collaborated with healthcare teams to enhance patient outcomes through multidisciplinary approaches.
- Compiled monthly sales trend and inventory reports for pharmacy management.
- Dispensed medications under pharmacist supervision, ensuring compliance with safety protocols.
- Maintained high cleanliness standards in pharmacy environment to promote optimal health conditions.
- Participated in continuing education workshops to stay updated on pharmaceutical advancements.
Coffee Barista
Costa Coffee
London, England
01.2020 - 01.2024
- Trained new staff in coffee-making techniques to uphold quality standards.
- Maintained punctuality and reliability, enhancing team morale.
- Demonstrated extensive knowledge of coffee blends for tailored recommendations.
- Adapted swiftly to high-pressure environments, ensuring timely service delivery.
- Resolved customer complaints with effective solutions to improve satisfaction.
- Provided efficient, friendly service, significantly enhancing customer experiences.
- Established strong rapport with regular customers to foster loyalty.
- Assisted in stock management, preventing shortages during peak hours.
Education
A-Levels - ACCOUNTS
H.S.C
GUJRAT 06.2012 - 07.2013
SSC-HCA - PHARMACY ASST
BPP Education Group Acquires Buttercups Training
London 03.2025 - undefined
Skills
- Order processing and prescription management
- Knowledge of medications and antibiotics
- Use of pharmaceutical software tools
- Customer support and service excellence
- Patient-focused care approach
- Inventory management and drug control
- Familiarity with NHS protocols
- Hospital operations understanding
- OTC medication guidance
- Computer literacy
Languages
English
Hindi
Gujarati
Personal Information
Education
Current
References
References available upon request.
Languages
6,6,5
References
References available upon request.
Timeline
SSC-HCA - PHARMACY ASST
BPP Education Group Acquires Buttercups Training
03.2025 - undefined
Pharmacy assistant
ashlex limited
02.2024 - 11.2025
Coffee Barista
Costa Coffee
01.2020 - 01.2024
A-Levels - ACCOUNTS
H.S.C
06.2012 - 07.2013