Julie Watmore
Nottingham,Long Eaton
Summary
High-energy individual equipped to support pharmacy operations and customer needs. Excels in both autonomous and collaborative roles with strong problem-solving and communication skills. Commended for reliable work ethic and adaptable nature.
Seasoned Pharmacy Assistant bringing [Number] years of administrative and retail experience. Focused on collaborating to achieve team success with knowledgeable, friendly and efficient support. Positive and upbeat team player with strong problem solving and conflict resolution skills.
Overview
4
4
years of professional experience
Work history
Pharmacy assistant
Asda
Long eaton, Nottingham
2024.02 - Current
- Prioritised tasks effectively during busy periods, maintaining excellent level of service without disruptions or delays.
- Promoted wellness products strategically, increasing awareness among customers.
- Managed cash till accurately whilst handling transactions, minimising any financial discrepancies.
- Liaised with medical representatives for timely replenishment of stocks and promotional activities.
- Provided excellent customer service, resulting in repeat business from satisfied customers.
- Prepared labels for prescription bottles with meticulous attention to detail, reducing errors in medication distribution.
- Aided in creating effective signage around the store for improved navigation for customers.
- Collaborated with multidisciplinary healthcare team for enhanced patient outcomes.
- Maintained high standards of cleanliness within the pharmacy, promoting a healthy environment for customers.
- Enhanced efficiency by organising medication shelves according to categories and expiry dates.
- Utilised comprehensive knowledge of over-the-counter medicines to provide accurate advice to customers.
- Managed stock levels effectively to prevent shortages or excesses.
- Participated in continuing education workshops to stay abreast with latest pharmaceutical developments.
- Dispensed medications under supervision of pharmacist, ensuring safe practices at all times.
- Conducted regular stock checks to maintain an accurate inventory system.
- Assisted in the dispensing of prescriptions to ensure customer satisfaction.
- Supported pharmacist in compiling monthly reports to monitor sales trends and inventory levels.
- Educated customers about proper usage and potential side effects of prescribed drugs.
- Kept pharmacy counter and related areas clean, neat and organised.
- Assisted pharmacy staff in preparing medications and filling orders.
- Minimised patient waiting times through excellent prioritisation and multitasking.
- Greeted customers and provided friendly, knowledgeable healthcare advice and service.
- Assisted with dispensing duties during busy periods to aid pharmacy workflow.
- Answered telephones and provided information about order status, shop hours and pharmacy procedures.
- Identified high-demand and out-of-stock items for replenishment.
- Managed new stock deliveries, ensuring correct drug supplies and safe medication storage.
- Retained pharmacy stock knowledge to provide helpful customer advice.
- Counted and labelled prescriptions with correct item and quantity.
- Stored medicines in appropriate temperature-controlled conditions to maintain quality.
- Confirmed patient details before dispensing medication, eliminating prescription errors.
- Maintained confidential patient records in line with data protection laws.
- Selected, labelled and dispensed prescriptions accurately, in line with standard operating procedures.
- Delivered professional advice over the counter, recommending appropriate products and explaining correct application.
- Consulted senior pharmacy staff for additional advice on complex patient health queries.
- Processed incoming medication orders, checking inventories for supply requirements and reordering stock as necessary.
- Received incoming controlled drug supplies, storing within correct, secure locations.
- Validated and prioritised prescriptions ready for dispensing.
- Verified patient exemption statuses to avoid fines.
- Answered questions and helped pharmacy customers locate desired items.
- Stored drugs in line with temperature and security requirements.
- Dispensed medication accurately against customer prescriptions.
- Processed customer payments and completed related order paperwork for pharmacy actions.
- Worked under guidance of pharmacist to prepare compounds and dispense medications.
- Monitored and ordered pharmacy supplies to meet customer demand.
- Kept accurate counts of medications, chemicals and supplies and updated records.
- Checked inbound pharmacy stock met quantities listed on delivery records.
- Printed prescription labels with accurate patient, contents and dosage advice.
- Secured drugs against loss, tampering and misuse following correct protocols.
- Collaborated with external healthcare teams for positive patient care continuity.
- Partnered with clinical teams to understand particulars of orders and accurately fill medications.
- Assessed medication suitability through thorough medical history checks.
- Observed clinical guidelines to maintain operational compliance.
- Applied correct pricing structures and controls for pharmacy, POM and GSL products.
Warehouse operator
Boots
Beeston , Nottingham
2022.02 - 2024.02
- Met tight deadlines by efficiently processing incoming shipments.
- Kept clean work areas, promoting better productivity and safety standards.
- Handled fragile goods delicately, minimising product damage during transport.
- Operation of conveyor belts ensured timely sorting of packages.
- Picked orders accurately, reducing instances of return or exchange.
- Followed all health and safety guidelines, contributing to a safe workplace environment.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Completed work following safety rules for best working practices.
- Scanned, sorted and diverted packages in order to carry out picking and packing responsibilities in line with accuracy targets.
Education
GCSEs -
Chilwell school
Chilwell 06.1986
Skills
- Pharmaceutical salesmanship
- Prescription verification accuracy
- Patient safety awareness
- Medication dispensing accuracy
- Medication knowledge
- Order processing accuracy
- Knowledge of antibiotics
- Pharmacological literacy
- Use of pharmaceutical software
- Medicine classification knowledge
- Drug stock control
- Over-The-Counter medication advice
- Customer Service
- Clinical waste disposal
- Payment Processing
- Order processing
- Just In Time stock control
- Order documentation
- Filing documents
- Labelling prescriptions
- Ordering and stocking medications
- 2WHAM questioning
- Compassionate care
- Medication stock ordering
- Document filing
- Medication labelling and dispensing
- Customer detailed record-keeping
- Quick problem solver
- Basic computer skills
- Customer service orientated
- Accuracy
- Assisting chemists
- Prescription verification
- Cash register operation
- Answering customer questions
Timeline
Pharmacy assistant
Asda
2024.02 - Current
Warehouse operator
Boots
2022.02 - 2024.02
GCSEs -
Chilwell school