Summary
Overview
Work history
Education
Skills
Timeline
Generic

Helen Tottey

Preston,Lancashire

Summary

Prior to joining Ramsay I completed a number of leadership, coaching and supervision courses. Since working for Ramsay I have completed the Leading with Influence and Managing Our People courses. I have gained invaluable ‘on the job’ experiences where I have developed my leadership style and would describe it as the Transformational style. I feel this works for both wards, the team as a whole, for employees individually and for myself. Throughout my nursing career and prior to this I have always worked in a time precious environment. As a consequence I have developed the skills to manage my time effectively to enable me to manage my workload and respond efficiently when unexpected situations arise.

Continued professional development has been important to me since I completed my Diploma in adult general nursing in 2009. I completed a module in Advanced Management of Asthma and COPD and went on to utilise those skills at HMP Wymott. Whilst still working at HMP Wymott I self funded ‘Same Day Consultation in Primary Care' course at UCLAN. I worked in the Emergency Department at Southport and then at Blackpool Victoria where I successfully completed my Advanced Life Support at which point I felt ready to apply for the Band 6 post. After 6 months working as a Band 6 I applied for a Specialist Nurse role in Bowel Cancer screening. Within this role I completed the Specialist Bowel Cancer Screening module. The requirement was Level 6 for this module however I wanted to challenge myself further in an academic capacity therefore opted to study at level 7 attaining a distinction. Whilst working as a Ward Manager across Buckshaw and Euxton Hall Hospitals I also train staff on IV Training and manage the Occupational Health for Buckshaw Hospital. Maintaining up to date learning also gives me the confidence to not only develop my practice but the teams. I am a reflective practitioner which has assisted in developing my practice over the years.

Clinical Governance is paramount to safely and effectively guiding the team to improved outcomes for patients, develop the teams learning and reducing risk. It is part of my daily life and is well embedded into my practice as a nurse and also as a manager. I regularly look at processes and think about how they can be improved. I have implemented a number of changes on the Ward at Euxton Hall including efficiencies in staffing and logistics processes for daycare procedures. Five years ago In Accident and Emergency I designed and introduced a triage document which is a simple request template to streamline handovers, it is still in use today for every patient.

I have the energy and desire to progress my career and would like the opportunity to develop my skills at Fulwood Hall Hospital. I enjoy working within a team and want the team as a whole to be the best we can be. I feel I have a good rapport with the team members and often get asked for advice. I also encourage team members to come up with their own ideas therefore developing themselves and their practice within their careers and hopefully retaining those staff in the future. I feel I can contribute to a fantastic working culture at Fulwood Hall Hospital and in turn provide a great place to work and also, to be the first choice for healthcare treatment.

Overview

11
11
years of professional experience

Work history

Ward Manager

Ramsay Healthcare
Chorley, Lancashire
07.2021 - Current
  • Oversaw patient admissions and discharges for seamless transitions of care.
  • Ensured compliance with all hospital policies and procedures, promoting a professional work environment.
  • Established a safe environment, contributing to improved patient recovery rates.
  • Assisted in recruitment processes, selecting highly competent nursing staff for the ward.
  • Handled emergency situations calmly, ensuring safety and well-being of patients and staff.
  • Liaised with other departments for coordinated healthcare services.
  • Actively participated in hospital-wide initiatives leading towards improved healthcare services.
  • Managed complaints, ensuring ward team proactively engaged with patients and families to achieve best outcome.

Sister

Emergency Department. Blackpool Victoria Hospital
Blackpool, Lancashire
11.2019 - 07.2021
  • Contributed in change management quality improvements through streamlining and providing a quick referencer immediate assessment and requests at triage, therefore promoting continuous best practice.
  • Collated attendance data for patient records, maintaining strict confidentiality.
  • Assessed patient wellbeing during their attendance in the Emergency Department , ensuring timely assessment and treatment and re assessing at appropriate intervals.
  • Communicated effectively†with patients and loved ones to explain diagnoses, treatment options and procedures.
  • Coordinated with teams to establish, enact and evaluate patient care plans.
  • Worked with specialties to evaluate intervention outcomes and make needed adjustments to care plans.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Mentored staff in their development and providing appropriate coaching.
  • Performance reviews with staff and set out a plan for development going forward.

Specialist Screening Practitioner

Lancashire Bowel Cancer Screening
Blackpool , Lancashire
03.2018 - 11.2019
  • Delivered an exceptional level of care to each patient by listening to concerns and answering questions.
  • Good knowledge of Bowel Cancer to be able to answer questions which may arise during consultation.
  • Communicate both written and verbally to specialty areas to gain further information or to expedite appointments to enable timely investigation on the cancer pathway.
  • Contact patients and advise of histology findings and plan going forwards with their care.
  • Attending colonoscopy lists as the patients advocate, to document findings and to speak to the patient and family following the procedure to advise of findings and provide support.
  • Able to work within a large multi-disciplinary team across three trusts.

Sister

Emergency Department, Blackpool Victoria Hospital.
Blackpool, Lancashire
03.2015 - 11.2018
  • Collated attendance data for patient records, maintaining strict confidentiality.
  • Assessed patient wellbeing during their attendance in the Emergency Department , ensuring timely assessment and treatment and re assessing at appropriate intervals.
  • Communicated effectively†with patients and loved ones to explain diagnoses, treatment options and procedures.
  • Coordinated with teams to establish, enact and evaluate patient care plans.
  • Worked with specialties to evaluate intervention outcomes and make needed adjustments to care plans.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Mentored staff in their development and providing appropriate coaching.
  • Performance reviews with staff and set out a plan for development going forward.

Staff Nurse

Emergency Department, Southport District Hospital.
Southport, Lancashire
05.2014 - 11.2015
  • Recognising early signs of illness which need immediate treatment.
  • Monitoring the patients and performing any clinical tests or examinations which may be required including National Early Warning Score, ECG, wound care, cannulation and venepuncture.
  • Holistically nursing the patient and identifying needs of the patient.
  • Putting patients at ease in a stressful environment.
  • Communicating with the patient and their families, various specialties within the hospital, social services and the police.
  • Completing referrals which may include safeguarding, social service, physiotherapy or occupational health.
  • Ensuring patient safety.

Education

Masters Level - Bowel Cancer Screening

Liverpool John Moores University

Certificate of Higher Education - Primary Care

UCLAN

Certificate of Higher Education - Asthma and COPD

UCLAN

Diploma of Higher Education - Adult Nursing

UCLAN

Skills

  • Compassionate communicator
  • Assertive and able to make decisions
  • Team player providing motivation and a positive environment
  • Analytical problem solver
  • Good general nursing knowledge
  • Change management
  • Leadership and coaching skills
  • Good knowledge of clinical governance and CQC targets

Timeline

Ward Manager

Ramsay Healthcare
07.2021 - Current

Sister

Emergency Department. Blackpool Victoria Hospital
11.2019 - 07.2021

Specialist Screening Practitioner

Lancashire Bowel Cancer Screening
03.2018 - 11.2019

Sister

Emergency Department, Blackpool Victoria Hospital.
03.2015 - 11.2018

Staff Nurse

Emergency Department, Southport District Hospital.
05.2014 - 11.2015

Masters Level - Bowel Cancer Screening

Liverpool John Moores University

Certificate of Higher Education - Primary Care

UCLAN

Certificate of Higher Education - Asthma and COPD

UCLAN

Diploma of Higher Education - Adult Nursing

UCLAN
Helen Tottey