Fatima Lobato

• Manage ward staffing efficiently and effectively in line with safe staffing principles, within nursing budget.
• Roster planning for patient care safety and adequate skill mix against patient acuity and workload demand.

• Guarantee that nursing team complies with the NMC code and standards of practice.
• Fostered a culture of continuous improvement within the team through active encouragement and support.
• Provided leadership for effective team performance.
• Conducted regular meetings, fostering open communication among staff members.

• Collaborated with local authorities in safeguarding vulnerable patients.
• Oversaw patient admissions and discharges for seamless transitions of care.
• Collaborated with external providers to meet patient care continuity needs.
• Relationship with patients/residents/ relatives, professionalism in communication.

• Managed daily service operations through strategic care planning.
• Managed complaints, ensuring ward team proactively engaged with patients and families to achieve best outcome.
• Deputise in absence of Matron, including assessing new patients.
• Competing Northwick Park Dependency Score – H (NPDS-H) for the Specialist Nursing Home patients and for the patients being assessed.
• Participate in complaints management within the framework of the hospital complaints policy; this will include undertaking investigations, incident reporting and investigating and root cause analyses including reviewing trends and reporting and monitoring.

•Handled emergency situations calmly, ensuring safety and well-being of patients and staff.
•Participate in the on call Clinical Response Service across the hospital.

• Organising and sharing family meetings, including Clinically Assisted Nutrition and Hydration conversations.

• Precepted new staff nurses to provide education on hospital policies and procedures.
• Oversaw, trained and mentored student and junior nursing staff.
• Dealt with emergencies with calm and composure.
• Coordinated and performed patient admissions, transfers and discharges.
• Created a compassionate environment for patients through empathetic nursing approach.
• Managed emergency situations for swift and efficient response.
• Delegated tasks to nursing staff, ensuring smooth workflow.
• Collaborated with multidisciplinary healthcare specialists to devise, implement and modify plans of care defining patient outcome goals.
• Performed patient evaluations and developed care plans in alignment with needs.
• Actively participated in meetings, contributing valuable insights into patient care.
• Ensured adherence to hospital policies and procedures by all nursing staff members.
• Implemented infection-control protocols to minimise disease spread eg. Covid.
• Coordinated care across large wards based on patient priorities and requests.
• Provided emotional support to patients and families during difficult times.
• Handled annual appraisals for employees and facilitated personal development plans in compliance with mandatory training.
• Maintained excellent communication with family members, enhancing their understanding of the patient's condition.
• Developed strong relationships with patients, improving their trust and comfort level.
• Monitored patient behaviour and responses to treatments and reported concerns to senior staff.
• Provided excellent care with focus on patient safety, comfort and dignity.
• Organised efficient shift schedules to ensure 24 and 7 care availability.

• Responded to emergency situations quickly within appropriate procedures.
• Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
• Maintained strict infection control standards throughout ward duties, minimised cross-contamination risks.
• Quickly responded to medical emergencies, working calmly and professionally under pressure.
• Built caring, compassionate relationships with patients, providing emotional support and encouragement during complex surgeries.
• Facilitated communication between patients' families and doctors; fostered trust and transparency in care process.
• Monitored, assessed and recorded patient condition and coordinated patient discharge planning.
• Implemented and maintained core measures in patient safety, patient satisfaction and holistic nursing approaches.
• Conducted initial patient assessments upon admission; identified health needs and concerns swiftly.
• Ensured adherence to NMC code at all times; upheld the highest standard of ethical practices during service delivery.
• Liaised with multidisciplinary team to improve patient outcomes.
• Established positive rapport with patients and families through active listening and compassionate care.
• Delivered compassionate end-of-life care, eased distressing experience for families and patients alike.
• Managed daily caseload, working collaboratively with interdisciplinary team.
• Conducted informative handovers at shift end through concise and accurate reporting and communication.