Helen Murphy

• Built and maintained a loyal client base.
• Managed appointments, scheduling, and invoicing.
• Provided services in both private homes and commercial premises.
• Trusted with keys, alarm systems, and secure access.
• Maintained high standards of reliability and professionalism.

• Managed regular bookings and client communication.
• Demonstrated responsibility and trustworthiness.
• Built strong, long-term client relationships.

Dedicated period raising my family and managing a household full-time, developing strong organisational, budgeting, and time management skills before returning to work in a self-employed capacity.

• Managed key client relationships within a professional consultancy environment.
• Coordinated senior consultant diaries and meeting schedules.
• Ensured high standards of client care and service delivery.
• Handled confidential business information with professionalism and discretion.

• Supported consultants with scheduling, documentation, and client communication.
• Organised meetings, typed minutes, and maintained accurate client records.
• Assisted in the smooth day-to-day running of the office.

• Managed a busy reception desk
• Welcomed clients in a professional and friendly manner.
• Coordinated meeting room bookings.
• Provided administrative support across the consultants.
• Attended meetings and typed up the minutes.
• Audio typing and letters.
• Answered and directed incoming calls to relevant staff members using multi-line telephone system.