Overview
Work history
Education
Skills
Timeline
Generic

Helen Crouch

King's Lynn,Norfolk

Overview

39
39
years of professional experience

Work history

Self Employed Holiday Home owner

Self Employed
Hunstanton, Norfolk
2023.03 - Current

Since moving to Heacham in 2023 I have been successfully running our holiday home business, achieving a large regular client base. This includes the administrative side and maintenance/cleaning of the property. Unfortunately due to rising costs of ground rent and utilities we have no option but to sell our lodge. This now leads me to find alternative employment in a hopefully local customer facing environment.

Customer advisor

Millbrook Healthcare
Bedford, Bedfordshire
2015.07 - 2023.03

Processing orders from care professionals for medical equipment allowing people to live safely and independently in their owns homes.

Liaising directly with hospital discharge teams to organise urgent deliveries for end of life care.

Visiting service users homes to assess for low level medical equipment. Possibly after a fall or a hospital discharge.

Arranging wheelchair fittings directly with parents/carers for paediatrics.

Administrative assistant

TBSGB
Bedford, Bedfordshire
2012.07 - 2015.07

Maintaining a database of hospital medical equipment with records of all up to date maintenance checks done.

Visiting various private hospitals throughout the uk auditing theatre equipment.

Unfortunately TBS were relocating to the south of England .

Travel consultant

Tui
Bedford, Bedfordshire
1987.07 - 2012.07

Travel Agent customer facing booking all types of travel for customers .

Education

CSE/O Levels -

Upper School
Bedford
05.1981

Skills

Since leaving school back in 1981 I have worked in a customer service facing environment

I have done many customer service training courses which have all helped over the years to build the skills and confidence to appreciate all the different walks of life we come across

I enjoy working with a team and pride myself in my loyalty and commitment to my employer

Timeline

Self Employed Holiday Home owner

Self Employed
2023.03 - Current

Customer advisor

Millbrook Healthcare
2015.07 - 2023.03

Administrative assistant

TBSGB
2012.07 - 2015.07

Travel consultant

Tui
1987.07 - 2012.07

CSE/O Levels -

Upper School
Helen Crouch