HELEN BERROUKECH

Very few hours in this work. I'm visiting 2 ladies in their homes, giving them company, taking their blood pressure and providing meals.

• Proofread new documents.
• Support people new to life post-encephalitis.
• Take part in events in/around London to raise awareness of this life changing illness.

I worked with many people in their own homes. I ensured they were well cared for, I provided many nutritious meals, and we enjoyed each other's company.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Demonstrated respect, friendliness and willingness to help wherever needed.-
• Consistently arrived at work on time and ready to start immediately.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Improved efficiency and productivity by acquiring new skills..
• Delivered exceptional customer service by proactively listening to concerns and answering questions.

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• Liaised with kitchen staff for prompt order delivery to customers.
• Upheld health and safety standards by regularly sanitising hands and work areas.
• Helped reduce waiting times by swiftly clearing tables after use.
• Demonstrated proficiency in using Point of Sale systems for accurate billing.
• Maintained professional appearance throughout shifts, reflecting positively on establishment image.
• Delivered excellent customer service through friendly and polite interaction.
• Ensured cleanliness of restaurant area with regular sweeping and wiping.
• Enhanced customer satisfaction by promptly attending to queries and requests.
• Accommodated special dietary requests, enhancing customer dining experience.
• Mitigated complaints effectively by empathetically listening and offering solutions.