Summary
Overview
Work history
Education
Skills
Timeline
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Hazel McAviney

Anstruther,United Kingdom

Summary

Seasoned professional in hospitality field, specialising in supervisory roles within fast-paced restaurant environments. Bring to table skills in team management, customer service, and operational procedures, ensuring smooth dining experiences for all patrons. Known for fostering positive work atmospheres and coaching staff to excel in service delivery, strive to elevate establishment reputation and customer satisfaction.

Overview

4
4
years of post-secondary education

Work history

Bar steward / waitress

The Anstruther Boathouse
Anstruther, Fife
  • Operated till systems correctly by taking payments from customers.
  • Checked identification of customers to verify age requirements for purchase of alcohol. challenge 25.
  • Kept work areas clean and tidy by removing rubbish, cleaning glasses and utensils all work areas. cleaning of pipes in bar and keg store.
  • Handled cash transactions accurately to prevent discrepancies using epos system.
  • Improved customer loyalty with friendly and attentive service.
  • Left in charge when manager required with no problems.
  • adhered strictly to health and safety and coshh requirements.
  • reporting any issues with maintenance to required fields when nessesary.

Waitress supervisor

The rockies restaurant
anstruther
  • Ensured smooth restaurant operations during peak hours for seamless dining experience.
  • Trained waitstaff in upselling techniques, increasing average spend per head.
  • Checked cleanliness and presentation standards on daily basis to ensure top-notch ambience.

Education

Scottish Qualifications Certificate -

BUCKHAVEN HIGH SCHOOL
FIFE
08.1992 - 05.1996

Skills

  • Knowledge of dietary restrictions eg allergens
  • Service-Oriented mindset (team work)

Timeline

Scottish Qualifications Certificate -

BUCKHAVEN HIGH SCHOOL
08.1992 - 05.1996

Bar steward / waitress

The Anstruther Boathouse

Waitress supervisor

The rockies restaurant

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