Hazel Brahmabhatt
Denham, South Bucks,England
Summary
Dynamic restaurant manager with expertise in communication and marketing strategy. Proven skills in team leadership, operational efficiency, and customer satisfaction. Aiming to leverage digital marketing knowledge and strong interpersonal skills for impactful roles in the marketing sector.
Overview
2
2
years of professional experience
Work history
Restaurant manager
Sushi boom Limited
Uxbridge, Hillingdon
2025.04 - Current
- Collaborated with kitchen staff to ensure timely delivery of orders, reduced customer waiting time.
- Streamlined staff rotas to optimise efficiency.
- Conducted regular meetings with staff; communicated updates and received feedback.
- Trained new team members, enhanced service quality.
- Managed daily operations for smooth restaurant functioning.
- Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
- Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
- Managed Over 50 calls per day and increased sales by 20% weekly.
Front of house team member
Nando's
Uxbridge, Hillingdon
2023.12 - 2025.06
- Ensured smooth operation of front desk by managing reservations and walk-ins.
- Collaborated across team to achieve productivity and efficiency.
- Promoted special offers or events to increase awareness among customers.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Developed customer satisfaction by implementing effective feedback systems.
- Managed over 30 plus tables and received 150+ reviews.
Education
Master of Science - Marketing
Brunel University London
Uxbridge 09/2023 - 08/2025
Bachelor of Science - Banking and Insurance
CHM College
MumbaiSkills
- Communication excellence
- Marketing strategy
- People management
- Leadership proficiency
- Digital marketing awareness
Timeline
Restaurant manager
Sushi boom Limited
2025.04 - Current
Front of house team member
Nando's
2023.12 - 2025.06
Master of Science - Marketing
Brunel University London
09/2023 - 08/2025
Bachelor of Science - Banking and Insurance
CHM College