Vipin Kumar

Restaurant manager

Domino’s

Egin, United Kingdom

06.2023 - Current

Developed relationships with suppliers for better inventory management.
Oversaw budgeting and financial planning, maintained profitable margins whilst ensuring top-notch service quality.
Innovated promotional strategies, raised brand awareness in local community.
Maintained high standards of cleanliness within the restaurant premises, upheld reputation of establishment.
Monitored stock levels regularly; minimised waste and over-ordering incidents.
Streamlined staff rotas to optimise efficiency.
Planned menu changes seasonally for fresh dining options throughout the year.
Implemented new menus, improved dining experience.
Collaborated with kitchen staff to ensure timely delivery of orders, reduced customer waiting time.
Trained new team members, enhanced service quality.
Tracked key performance indicators on a weekly basis; identified areas needing improvement.
Coordinated events and parties to increase restaurant revenue.
Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
Interacted positively with customers, effectively promoting restaurant facilities and services.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Established safe and secure dining environment with strong sanitation standards.
Maintained safe working and guest environments, reducing injury and incident risks.
Encouraged feedback from restaurant customers, using insights to implement positive process changes.
Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
Protected brand image by ensuring interior restaurant presentation was exceptionally maintained.
Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.
Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
Conducted health, safety and sanitation process evaluations, immediately identifying and remedying violations.
Delivered in-depth training to customer-facing staff, promoting strong service performance.
Achieved financial goals through rigorous restaurant budgeting and forecasting.
Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
Built loyal customer base by creating welcoming environment with top quality service.
Recruited and trained high-performing team members to deliver faultless customer care.
Grew restaurant profits through improved marketing and staff development initiatives.
Prepared rotas to achieve stable coverage while minimising payroll costs.
Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.