Overview
Work history
Education
Skills
Timeline
Generic

Hayley Knights

Chelmsford,Essex

Overview

6
6
years of professional experience
7
7
years of post-secondary education

Work history

Sales executive

Group 1 Automotive- Audi
Bishop Stortford, Essex
2024.07 - Current
  • Successfully navigated challenging negotiations, securing profitable deal closures.
  • Prioritised critical tasks under pressure to maintain seamless operations during peak periods.
  • Managed key client accounts, ensuring consistent service excellence and fostering long-term partnerships.
  • Maintained extensive product knowledge to enhance customer interactions.

Dealership Administrator

Group 1 Automotive- Audi
Bishop Stortford, Essex
2023.04 - 2024.07
  • Assumed receptionist duties during staff holidays to maintain seamless operations.
  • Streamlined office processes through implementation of efficient administrative procedures.
  • Managed inventory of office supplies, ensuring project readiness at all times.
  • Handled sensitive information with discretion, upholding confidentiality protocols.

Sales Administrator

Group 1 Automotive- Audi
Chelmsford, Essex
2021.08 - 2023.04
  • Streamlined order processing systems to maximise operational efficiency.
  • Handled sensitive client information to enhance trust and confidentiality.
  • Delivered exceptional administrative support for seamless sales operations.
  • Maintained effective communication between sales and other departments to optimise collaboration.

Receptionist

Group 1 Automotive- Audi
Chelmsford, Essex
2019.11 - 2021.08
  • Maintained organised reception area to support professional business environment.
  • Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
  • Provided essential support during peak periods to facilitate seamless operations.
  • Managed incoming calls using multi-line telephone system for optimal communication.

Education

NVQ Level 3 - Business Marketing

Chelmsford College
Chelmsford, Essex
2019.09 - 2021.07

GCSEs -

Ormiston Rivers Academy
Burnham-on-Crouch, Essex
2014.09 - 2019.08

Skills

  • Tactical selling techniques
  • Customer service excellence
  • Microsoft Office proficiency
  • Attention to detail
  • Order processing efficiency
  • Organizational effectiveness
  • Telephone communication skills

Timeline

Sales executive

Group 1 Automotive- Audi
2024.07 - Current

Dealership Administrator

Group 1 Automotive- Audi
2023.04 - 2024.07

Sales Administrator

Group 1 Automotive- Audi
2021.08 - 2023.04

Receptionist

Group 1 Automotive- Audi
2019.11 - 2021.08

NVQ Level 3 - Business Marketing

Chelmsford College
2019.09 - 2021.07

GCSEs -

Ormiston Rivers Academy
2014.09 - 2019.08
Hayley Knights