Hashir Rahim

• Process and prepare online customer orders for in-store collection or home delivery using handheld devices.

• Efficiently locate and manage stock from the stockroom and sales floor for online orders.

• Support store operations, including stocking shelves, organizing the stockroom, and general housekeeping.

• Collaborate with team members to address challenges and meet daily performance targets.

• Ensure a high standard of accuracy and efficiency in picking and packing customer orders.

• Shadowed senior team members across multiple service lines including Customer & Operations, Enterprise Risk, R&RDT, Customer Service Transformation, and People, gaining insight into diverse consulting practices and methodologies.
• Developed practical industry-specific skills , observing and participating in client meetings, strategy sessions, and project planning activities to understand real-world applications.
• Applied problem-solving skills to resolve case study challenges within a group project, analysing data and delivering innovative solutions to successfully complete the task.
• Collaborated with peers on a group project , contributing to research, analysis, and development of recommendations which we presented to senior staff members, demonstrating teamwork and presentation skills.

• Provided a warm and welcoming atmosphere for customers , ensuring a positive shopping experience by greeting them and offering assistance as needed.
• Prepared products for the sales floor , steaming garments and arranging items to create visually appealing and inviting displays that attract customer interest.
• Maintained a clean and organized shop floor , replenishing stock, and ensuring all areas are presentable and inviting.
• Managed stock efficiently , overseeing inventory levels, organizing storage areas, and assisting with stock replenishment to ensure the availability of products for customers.

• Facilitated Student Reading Sessions
• Provided Individualized Feedback
• Collaborated with Teachers