Summary
Overview
Work history
Education
Skills
Timeline
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Harvie Greenwood

Swindon,Wiltshire

Summary

Hard-working Recreation Assistant with 4+ years experience in the leisure industry. Always keeping busy assisting staff and customers wherever possible, providing clear communication to resolve any problems, allowing the centre to operate smoothly and efficiently. Proactive in completing various cleaning and maintenance tasks, committing to enhancing customer experience and attracting new members. University educated in Mathematics and Economics, studies included behavioural economics, entrepreneurial management and various statistical and mechanical mathematics. Developed strong critical thinking and problem-solving skills through coursework and group projects, achieving high academic results, giving solid foundation in quantitative analysis.

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work history

Recreation assistant

Greenwich Leisure Limited
Swindon, Wiltshire
07.2022 - Current
  • Supervise the swimming pool and complete dynamic risk assessments to ensure the safety of swimmers.
  • Assist in the general operation of the centre, allowing smooth operation and stand-out service to customers.
  • Collaborated with colleagues to maintain equipment and facilities, contributing to overall cleanliness and organisation.
  • Facilitated events by setting up equipment and providing necessary resources to enhance customer experience.
  • Communicate effectively with my team to allow smooth operation and swift resolutions to any issues.
  • Carry out various maintenance tasks to keep the centre in peak condition for our customers.
  • Currently in training to perform ice resurfacing to maintain our ice rink.

Click and Collect Assistant/ Personal Shopper

Tesco
Exeter, Devon
03.2022 - 06.2024
  • Assisted customers in collecting their online shopping orders, ensuring positive shopping experience.
  • Communicated effectively with customers regarding any missing items or substitutions, resolving any queries or concerns efficiently to improve customer satisfaction.
  • Collaborated with team members by splitting tasks and working together to increase productivity, allowing smooth operation and greater service to customers.
  • Selected shopping items at a high rate exceeding 200 items per hour, ensuring swift service for customers.


Recreation assistant

Greenwich Leisure Limited
Oasis, Swindon, Wiltshire
10.2019 - 11.2020
  • Supervised large leisure pool with up to 300 swimmers, ensuring safety of all pool users.
  • Enforced strict pool rules, reducing risk of accidents.
  • Conducted regular cleaning of changing facilities at high standard to improve customer experience.
  • Set-up various activities and events in the sports hall, including various ball and racquet sports.


Education

Bachelor of Science - Mathematics with Economics

University of Exeter
Exeter, Devon
09.2021 - 07.2024

A-Levels -

The Ridgeway School and Sixth Form College
Wroughton, Swindon
09.2019 - 07.2021

GCSEs -

The Ridgeway School and Sixth Form College
Wroughton, Swindon
09.2017 - 07.2019

Skills

  • National Pool Lifeguard Qualification
  • Swim England level 2 teacher
  • Excellent Customer relations
  • Proactive
  • Hard-working
  • Critical Thinker
  • Team Player
  • Problem Solver
  • Clear Communicator

Timeline

Recreation assistant

Greenwich Leisure Limited
07.2022 - Current

Click and Collect Assistant/ Personal Shopper

Tesco
03.2022 - 06.2024

Bachelor of Science - Mathematics with Economics

University of Exeter
09.2021 - 07.2024

Recreation assistant

Greenwich Leisure Limited
10.2019 - 11.2020

A-Levels -

The Ridgeway School and Sixth Form College
09.2019 - 07.2021

GCSEs -

The Ridgeway School and Sixth Form College
09.2017 - 07.2019
Harvie Greenwood