Vanessza Vancsik
Croydon,Surrey
Summary
A motivated and dedicated English Literature and Creative Writing graduate, with a strong passion for writing, publishing, and literature. With experience in content writing, proofreading, and critical thinking, I am eager to apply my skills to a writing or publishing-related role. I bring a keen attention to detail, research expertise, and a solid understanding of the industry, along with exceptional time management and communication skills. I am currently seeking opportunities to leverage my background in writing and literature to contribute to a dynamic, creative environment.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Supervisor/Recreation Assistant
Greenwich Leisure Limited
Thornton Heath, Croydon
10.2023 - Current
- Promoted to Supervisor in less than a year, overseeing daily operations of the leisure centre.
- Responsible for managing staff schedules, ensuring safety protocols, and delivering excellent customer service.
- Ensuring the safety and well-being of customers during swimming sessions, with regular monitoring of poolside activities.
- Delivering high-quality recreational programs and assisted in managing bookings and events.
- Resolving customer complaints promptly, resulting in increased customer satisfaction rates.
- Assisting in the recruitment process for hiring quality staff members.
Proofreader
Freelance
Croydon
01.2019 - 10.2023
- Proofread and edited content for clients, focusing on grammar, syntax, punctuation, and clarity.
- Worked on both academic and non-academic texts, including essays, reports, and creative writing pieces.
- Developed a keen eye for detail and accuracy while adhering to clients’ style guidelines and deadlines.
- Provided constructive feedback to clients on how to improve their writing and clarity.
Waitress
The Lansdowne Club
Mayfair, City of Westminster
11.2019 - 10.2021
- Delivered exceptional customer service in a private membership club, maintaining professionalism and discretion.
- Provided bar service, managed orders, and ensured guests received an excellent experience.
- Managed high-volume shifts, with responsibility for food and drink service, and maintaining cleanliness.
- Adapted quickly to different hospitality environments, building a strong work ethic and time-management skills.
Education
Bachelor of Arts - English Literature and Creative Writing
London Metropolitan University
London 02.2020 - 07.2023
Skills
- Content Writing & Proofreading
- Critical Thinking & Research
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Typing Speed: 66 WPM
- Customer Service & Client Relations
- Time Management & Organization
- Strong Communication Skills
- First Aid & Defibrillator Use Certification
- National Pool Lifeguard Qualification
Affiliations
- Writing (currently working on a book)
- Reading
- Literature
- Fitness
Languages
Hungarian
Native
Portuguese
Elementary
Arabic
Beginner
References
References available upon request.
Timeline
Supervisor/Recreation Assistant
Greenwich Leisure Limited
10.2023 - Current
Bachelor of Arts - English Literature and Creative Writing
London Metropolitan University
02.2020 - 07.2023
Waitress
The Lansdowne Club
11.2019 - 10.2021
Proofreader
Freelance
01.2019 - 10.2023
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